Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7
(1,995 Reviews)
Rating breakdown 1,995 reviews
5 Stars
1,619
4 Stars
269
3 Stars
51
2 Stars
16
1 Star
40
95%of customers recommend this product.
(
1,788 out of
1,875)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
4
Lots Of research
on June 21, 2024
Posted by: Dre985
from Ponchatoula Louisiana
Moving from California to Louisiana was definitely different did a lot of research in preparation to buy a generator that would possibly run most of my home. Came up with the WGN 9500 very good generator thus far haven't had to use it start it up first start only reason I didn't give it more stars is cuz I haven't been able to attach it to the house yet
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 21, 2024
Posted by: Sleepy 42
from Baytown Tx
The Generator was delivered in a safe condition I can't wait to use it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Hidden disappointments
on June 20, 2024
Posted by: Mr.Robi
Carbon monoxide sensor renders the unit almost unusable. Any running engine will emit carbon monoxide. As soon as the sensor recognizes any amount within inches of the unit, your out of business. Mandatory disablement.
Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor.
The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it.
The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.
Totally absurd that the fuel system cannot be drained. I would really like to know why Westinghouse would intentionally ignore such an important factor.
The unit was designed to accept a convenient trickle charge, but for some reason, there is no explanation of how to use it.
The overall unit has a lot of fantastic engineering design, but lacks on a few of the obvious.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 20, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our product development team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
2
Piston & Rungs
on June 19, 2024
Posted by: Help Anita
from Canada
Anyone know where I can purchase piston and ring set for my WGen12000DF dual fuel generator
Response from westinghouse.comBy eComm, June 20, 2024
Hello, please contact us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help!
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on June 19, 2024
Posted by: Cgoranch
Great generator really like all the features, so far so good
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great emergency backup generator.
on June 19, 2024
Posted by: Since2010
from SWLA
The item was packaged very well. No chance the delivery personnel can damage it unless they drop it from the floor of the box truck. Simple instructions to follow on unpacking and set up before initial start. The item is a beast, very well made, and it started right up on the first go. Tested the outlets with multi meter on both Gas and Propane fuel. I haven’t plugged it in to my house inlet to put actual home loads on it but so far so good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Frustrated
on June 18, 2024
Posted by: Granite Rock
from Washington
Continues to trip even when holding a light load. I can't even run a drill.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 19, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator
on June 18, 2024
Posted by: Anonymous
from South Texas
I bought this generator and it's a beast. I'm powering a lunch tent with refrigerator, microwave, and ac. Can't complain
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com