Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Average customer rating
4.7 out of 5
4.7
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,661
4 Stars
273
3 Stars
58
2 Stars
16
1 Star
41
95%of customers recommend this product. 
(
1,826 out of 1,915
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Tri-Fuel Gas, Propane, Natural Gas Powered Portable Generator with Remote Electric Start - Black
Customer Rating
5 out of 5
5
on May 10, 2026
Posted by: J.Nix
from Baytown TX.
Just picked up my WGen20000TFc yesterday ( 05/09/26 ) haven't even started unit yet, but it looks awesome
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on May 8, 2026
Posted by: nathanb123
from Zirconia NC
I just bought this and everything runs as should. I am so glad I got this.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Well built!
on April 26, 2026
Posted by: footballfanbear76
from Iowa
Fantastic generator. This piece of equipment looks well built and and ready to run for a long time
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Very impressed. I made a great decision
on April 21, 2026
Posted by: JPB SC
from Conway SC
Tis machine is seriously impressive. Very sturdy and well thought out placement of service spots and functions. Love it!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Lots of features, electric start, remote control
on April 21, 2026
Posted by: Gen56
from Peterborough Ontario Canada
Haven't needed to use it yet, but looks impressive
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
PACKS A PUNCH
on April 10, 2026
Posted by: SOX FAN
from ARDEN, NORTH CAROLINA
LOVE THIS PRODUCT. EASILY POWERS A 2000 SQ FOOT HOME WITH HEAT PUMP AND WELL PUMP AND ALL APPLIANCES. I LOVE HOW IT HAS A PLUG WIRE TO CHARGE THE BATTRY IF NEEDED.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great option for backup power
on April 9, 2026
Posted by: Rebel1130
I bought this generator a few months back. It's a little fussy at times to start on gasoline but, have yet to try the propane side due to shortages in my area. It does run very strong.
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
It caught Fire
on March 29, 2026
Posted by: Sir Rodney
from Pennsylvania
I bought a month ago it caught on fire and I need to get it serviced
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, April 3, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter.

Thanks,
Written by a customer while visiting westinghouse.com
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