Hard to start at first then immediately went to an over speed situation and indicator showed over load situation. Unable to contact service on 7/3 and when contacted them 7/5 there was NO sense of helping a traveling customer get a replacement shipped soon enough to catch up with us.
Response from westinghouse.comBy mwepwr, mwepwr, August 2, 2018
Hi, We are so sorry to hear about trouble with your first generator and for any delay in customer service. I do not have your contact information through this review platform, so forgive me for being unable to open your particular case. Please let us know if there is anything we can do. 855-944-3571
If this delivers power as advertised, I'll get the parallel cable and a second iGen2500. That should provide enough power to run my RV air conditioner.
Was so glad to finally get this 2,200 running watt generator to use with our 5th wheel.I had already installed a Micro Air Easy Start on our 13,500 BTU air conditioner so I would not have to deal with my 3,500 watt generator weighting in at 114 pounds in the back of our truck. As soon as it got here I read the instructions, filled the oil, filled the gas and it started right up (on the second pull). Let it warm up for a few minutes then plugged in the 5th wheel.Then went inside and turned on the air and let it run for a hour and half. The generator never missed a beat it just kept cranking out the watts! Looking forward to some great boon docking this summer. Thanks Westinghouse for a great product.