I bought this generator and followed the easy detailed instructions. After putting in the oil and gasoline I couldn't believe it started on the first easy pull. Since the initial start up I have completed the break in instructions and it started first time every time. I never had a new gasoline engine product that did that. It really put my mind at ease to have an emergency use product which preforms that well. .Bob Lee
I bought my first one of these generators on may 11 2025. it worked okay the first summer. it would occasionally complain about oil even though it was full. I would lean it from side to side and end to end a few times and it would stop complaining. the recoil started broke twice and I managed to fix it both time but the 3rd time I tried the inserts in the plastic that hold the recoil to the frame seized up and I could not get it off. I also had to replace the muffler because the tail pipe broke off.
I bought a second one this week because it was the least expensive one I could manage to get in the shortest amount of time. This one keeps cutting off after about an hour of use. still trying to figure out what is going on. Hopefully it will stop.
Response from westinghouse.comBy eComm, September 16, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.