Customer Reviews for Westinghouse - 2,550-Watt Gas Powered Portable Inverter Generator with Recoil Start, Quiet Technology - Blue
Customer Rating
4
Quality/price ratio excellent
on June 14, 2019
Posted by: Geaux Tigers!
from Louisiana
Very pleased.Would have gave it five stars but the spark plug was cracked. This is an ongoing issue with these units and Westinghouse needs to correct it.
Took delivery and the generator would only stay running for 5 seconds and then turn off. I made sure there was oil and fresh gas. I believe it's a faulty oil sensor. I see a code of 0L.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, July 2, 2019
Good Afternoon,
We highly value our customer feedback on our products and want to thank you for taking the time to write a review on the Westinghouse iGen2500 Generator. We assure that each and every one of our customers receive not only outstanding products but satisfactory service as well. I want to make sure that you get the help and direction you were looking for in order to get your generator up and working properly! Please contact us at service@wpowereq.com or 1-855-944-3571 where we would love to help address any and all of your problems ASAP!
The iGen2500 runs my camper RV 13,500 BTU A/C. With nothing else running, all the breakers off, and the engine warmed up the generator would take everything it had to start the A/C before the hard start capacitor was installed in the A/C unit. After the Hard start capacitor (Supco SPP6) was installed in the A/C would start no problem.
Machine started right up like it should. I done the break-in run period with the generator and have ran it for a few hours so far and I works like it should. This generator will power up everything on my 20' camper with no problem. Just not everything at the same time but know that before I bought this product. Thanks Westinghouse.
On our first use, it started right up and keep the power going consistently. The only drawback was that it is a little noisy, which was not a problem at this campground. Overall, we are very satisfied.
This is the second iGen2500 I have purchased. I was hoping one would run the air conditioner on my camp trailer but it wouldn't do it. It apparently will need two of these units. I also purchased the parallel cord. These units run a lot quieter than my old Coleman generator but they are still a bit louder than Honda. For the price difference it is plenty quiet. Has nice features and runs a long time on a tank of gas. We camped for four days at 7000 feet and it ran everything except the air conditioner. Westinghouse makes a high altitude kit that I'm trying to find and will install in both generators because I live at 4000 feet and most use will be above this elevation.