Customer reviews from westinghouse.com
Westinghouse - 2,550-Watt Gas Powered Portable Inverter Generator with Recoil Start, Quiet Technology, LED Data Center - Blue
Average customer rating
4.7
(3,716 Reviews)
Rating breakdown 3,716 reviews
5 Stars
2,985
4 Stars
594
3 Stars
74
2 Stars
20
1 Star
43
97%of customers recommend this product.
(
3,434 out of
3,536)
Customer Reviews for Westinghouse - 2,550-Watt Gas Powered Portable Inverter Generator with Recoil Start, Quiet Technology, LED Data Center - Blue
Customer Rating
2
Defective Engine Fuel Control on 2+ units!
on November 26, 2023
Posted by: BKD70
from Ellis Grove, IL
My replacement unit that Westinghouse sent me has the exact same problem as the original unit I bought... The "Fuel Off-Engine ON" position on the Engine/Fuel control knob does not shut off the flow of fuel to the carburetor--- it is supposed to stop the flow of fuel but let the engine continue running so that it will run the fuel out of the carburetor for storage... But it only shuts off the flow of fuel when in the "Engine OFF" position. I don't know if the wrong parts are being installed on the assembly line or what... but two generators in a row (and I would assume a majority of them at this point...) with the exact same problem and assembly dates 5 months apart... and that's not right, it seems there is a definite defect with these units.
The generator is very quiet at low power outputs, but if you load it up to the rated power output, that little 80cc engine has to work hard, and it does make some noise at full output.
This could be a 4.5 star genny if the controls worked properly... but 2 units with the exact same problem... knocks it down to 2 stars. However, Westinghouse Customer service was good and shipped me the replacement unit with no hassle, so maybe it should be 3 stars...
I would definitely recommend if they can get the Engine/Fuel control thing fixed...
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, November 27, 2023
Hello, thank you for your review, we are deeply sorry to hear about your experience! We are extremely grateful for your review as it is something I can share to our product development and quality control teams to ensure that we are designing and producing the best possible products! I have passed your feedback along to both of those teams to ensure that the inverter is performing correctly and being produced to our standards. Thank you again for your knowledge and if there is anything we can do please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on November 25, 2023
Posted by: GDCamper
from California
purchased this generator for our RV travel trailer. It's perfect for dry camping. Compact and light, runs well on propane and has enough power to run our lights and recharge our two batteries.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great future for next used
on November 23, 2023
Posted by: Gacela17
from El Paso Texas
Excellent brand recommend 100% it would be my future brand for my plumbing company
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excelent brand 👌🏼
on November 23, 2023
Posted by: Gacela17
from El Paso Texas
I berly bought this and i like it hopefully i be buying more produck of this brand thks it work for my plumbing jobs and my company
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Nice features for the price
on November 21, 2023
Posted by: Bryan72
from Suisun City, CA
I purchased this generator as an alternative to the more expensive Honda units. After the break in process I’m still having a little difficulty at times getting started. Even with that said- I would still purchase this unit at this particular price point. It is fairly quiet and I do like this gage panel on the front.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, November 22, 2023
Hi Bryan, thank you for your purchase and review! We are sorry to hear that you are having difficulties trying to get the unit started! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
iGen2550 - great fit for our needs
on November 21, 2023
Posted by: bucky2/14
Easy to operate and run. Check the spark arrestor for cleanliness after 1 hour of running. Runs great and does the job!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great
on November 20, 2023
Posted by: Stephens
from Denver
So happy with purchase! Doesn’t leak and has great fuel capable
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on November 20, 2023
Posted by: Jm57
from Ca
Unit runs quiet and works great. Very fuel efficient.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com