Customer Reviews for Westinghouse - 2,550-Watt Gas Powered Portable Inverter Generator with Recoil Start, Quiet Technology - Blue
Customer Rating
5
In Time of Desperate Need, Generator Came Through
on April 6, 2024
Posted by: LEV39
from Appleton WI
Midwest spring snowstorm power outage caused sump pump failure - flooded basement. Frantically driving from store to store before all were closed for the night, found this Westinghouse available 45 minutes away. Bought online one of the two available and hustled down the highway. Have never used a generator, but instructions were easy to understand and machine is easy to operate. Feared overfilling the oil, knowing how that can damage engines, so filled very slowly. The bottle of oil included must be the correct amount for initial filling - if this is correct, I would recommend stating that in the written instructions. This generator got us back on track by getting the sump pump going - we only had that one load of the sump pump, but this unit has 2 USB ports (along with the 2 20A receptacles and one 30A receptacle) if we had needed to charge phones. Glad we have this in our home, wish we had it earlier and definitely recommend this as a wedding gift. Every home should have one!
The unit seems like it is put together well. I like the features and the price point. One problem though. My unit will not shut off with the selector switch. It came like this new out of the box, which was disappointing. I have to wait for the fuel line to run out of fuel before the unit will shut off. The warranty department has been prompt and helpful. The closest service center is a half hour away, which isn't great. Hopefully this will be the only issue.
Response from westinghouse.comBy eComm, April 9, 2024
Hi,
Thank you for your review. We're sorry to hear about the issues you've encountered with your unit. We're happy to hear that our customer support team has been able to assist you. If you need any other assistance or have any questions, please don't hesitate to reach out to us at westinghousevip@wpowereq.com and we'd be happy to get it taken care of for you.
I purchase this inverter generator for camping. Setup was quick and easy. I plan on use the propane option. Started on the first pull. Light weight, quiet.
The generator was bigger than I thought it would be, but still portable. It was easy to figure out and the instructions were clear. Adding the engine oil was easy and it came with a convenient funnel. It started right up using my propane tank and the hose that came with it. A little louder than expected for a quiet generator, but much quieter than a regular non inverter generator. I recommend this product.
This generator has the right size and shape. It works perfect and with no-noise. It is very light-weighted, which makes it easy to carry on. I can power my TV and electronic devices safely while camping