Customer Reviews for Westinghouse - 2,550-Watt Gas Powered Portable Inverter Generator with Recoil Start, Quiet Technology - Blue
Customer Rating
2
Not dependable
on August 4, 2025
Posted by: Tom445
from Tennessee
Bought 1 after a month it stopped running. Took to a dealer and the factory replaced it. The new one they sent worked one day.Now it stops running after a few minutes of use. Restarts but stalls again after a few minues.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 5, 2025
Hello, and thank you for bringing this to our attention. We're truly sorry to hear about your experience. I've shared your feedback with our quality control team so we can continue improving our products. Please don't hesitate to reach out to us at 1-855-944-3571 or support@wpowereq.com — we’ll do our best to make this right for you.
I wanted to run with propane, but tried many times and with two tanks, reconnecting, choke, no choke it wouldn't start. Gas didn't seem to be coming out of the regulator.
So next I tried with gas and it ran easily. Except it stops. Usually after 15 minutes to 4 hours. I've now spent about 2 days and 2 tanks of gas. First it seemed to stop only with eco. Then normal mode stopped. I tried running with a loose cap to make sure there wasn't a vacuum problem, etc. Sometimes the low oil light came on and the unit quit right away. The tech advised that too much oil could also be a problem and it took about 4 tries and 3 spills to get the oil level which rested right in the middle of the dip stick. Ran great for 3 hours then ... I'm on hold with service right now seeing if I can get an exchange or repair. Unfortunately I bought on line so return is not an option.
I have a 10k westinghouse than ran my whole house for 7 days after a bad storm here. I was hoping for better.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, August 5, 2025
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Was looking for a household generator that I could also use on my boat for overnight fishing. I found this one and I can lift it onto the boat myself. Works great!
We just used this generator this last weekend for camping a couple nights with our camper. It worked great, and it was pretty quiet for a generator. Easy to use and not too heavy either.