I bought the iGen2550 generator back in May, and have used the generator extensively since then. We purchased the product to power tools where we don't have access to a power supply and a mobile inflatable that our company owns. The iGen is lightweight and has a descent running time (for our purposes). We are extremely happy with this product.
Like some of the other reviews, my brand new Igen 2200 will not start. I brought it to a Westinghouse service center and they couldn't fix it. The unit was sent back to Westinghouse for replacement. I received an Open Box Item which was clearly used and returned. However, I kept it because the unit works. It took several months to have the unit serviced, returned and replaced. Overall, it's not a pleasant experience.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, July 18, 2023
Hi Bill, thank you for your purchase and for bearing with us during the replacement process! We are sorry you did not have a good experience with us, and we have forwarded your experience to our customer care team to find a way to smooth the process. If you have any questions or concerns with your new unit, please reach out to us at 1-855-944-3571 or support@wpowereq.com. We are happy to help in any way we can!