Ran for 1 hour and then stopped. The issue could not be resolved through all of the troubleshooting steps in the user manual. Will contact the warranty team for resolution.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2024
Hi,
We deeply regret any inconvenience this may have caused and truly value your feedback. If your case requires urgent attention, please reach out to us at westinghousevip@wpowereq.com, and we will promptly escalate your case. Thank you for your understanding and cooperation.
Item received quickly, well packaged without damage. Looks good so far, haven't run yet but will update when I do! I like that it has the duel-fuel feature.
We bought this to bring along with our 20' travel trailer. It seems quiet enough to not be annoying during non-quiet hours, but I know it's too loud to run all night with other campsites occupied nearby. If we boondock somewhere and want the AC on all night, this works perfectly for that. It can be sometimes hard to get campsites in Colorado with power, which is fine, we prefer fewer amenities, but still need to charge up things if we're parked for a few days or more. Getting a crate next to keep it from tipping over during travel.
Brand new out of the box. Followed all directions carefully. Want to use propane only. It will not start! Tried two different tanks... no luck.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, March 27, 2024
Hi,
We sincerely apologize for the inconvenience caused by the issues you've experienced with your unit. Rest assured, we are fully dedicated to resolving this matter to your satisfaction. Please don't hesitate to contact us at your earliest convenience via email at support@wpowereq.com or by calling 1-855-944-3571. We are eager to assist you in getting your unit back up and running.