I bought this a few days ago and am super happy so far. It easily powers the air conditioner in my camper and is super quiet. I enjoy having the option to run propane rather than gas as it is less messy and doesn't spill everywhere during transit.
Have not had a chance to use this item yet, but everything looks in order. Only problem is trying to register the product. There is nothing anywhere that shows a serial #. Ended up calling and they said to use the bar code listed. Why did they ask for a serial #, when they meant a bar code?
Only received this 3 days ago and am still learning its idiosyncrasies, but I'm now sure it will do what I bought it for which is running durable medical equipment (oxygen concentrator and CPAP machine) in a power outage. Initial startup on propane was frustrating. Westinghouse could put out a video on starting on propane. It would help. I would recommend researching "propane demand regulator" if you're not familiar with them for an understanding of what's going on in the fuel supply system.
Purchased a week ago, completed the break in. Generator starts easy with two or three pulls. It is quiet much better than my antique open frame generator.
Bought this generator to use when camping. We went through set up and break in process. Very easy set up and operation. Hooked to RV and it did what we bought it for right away. So far this duel fuel generator is working just fine. Liked the layout of owner and parts manual. Will do another review after we have tested it after a longer period of time.