Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
2,149
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,375 out of
2,480)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Unboxing and Initial Test
on May 11, 2021
Posted by: Greg C
from Conroe, TX
Everything looks good out of the box.
Wheels went on easy (thanks to the stand it ships on) and the delivery guys waited to help me unload it off the stand. If I didn't have help getting it off the shipping stand, it would have been very difficult.
Moving the generator around is surprisingly easy given its size and weight.
Opened oil drain valve and washer. There was at least a cup of oil that came out. I don't like the design of the drain plug here as it basically spills onto the bracket and you're supposed to place a pan under the feet to catch the oil (with feet inside pan getting oily). Probably best to use a valve with drain hose in place of drain plug. Filling with oil is a little awkward, be sure to pour slowly as recommended in manual. Dipstick is a little awkward, but not terrible.
Initially I tried to start with propane but it was idling very rough. Ran it on gas for about an hour. Tried propane again and it started without an issue. I will cold start on propane next time to make sure there’s not an issue. The manual displays the propane hose with an additional regulator, but does not have one on the hose included with the generator. The regulator is on the generator already and the manual is likely incorrect.
The Low/Smart Idle setting dropped the voltage to 190 and the frequency to 40 hz.
Portability and noise level are good given the size and output. Very maneuverable on hard surface. Grass or soft surfaces may prove more difficult.
I will continue to update this review as I use it more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
got it for power outages
on May 11, 2021
Posted by: Ron Evans
from Aurora Oregon
I got this for power outages looks like it will hold up well
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use. Simple set up.
on May 17, 2021
Posted by: Jerry Daniel
from Royse City, Tx
Purchased this generator it is beyond my expectations. It is has much more technology built into it than any of my other generators. Really like the battery maintainer built into it. It's powerful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on May 18, 2021
Posted by: jlr30
from Athens, TX
I bought this a month ago. I'm very pleased with my purchase. I research many generators and read reviews on them, including this one. So, I purchased this one.
This generator is a powerhouse and it has many great features. If we ever have another storm like we did in Texas, I know this will be an asset to us, as well as other reasons to use it.
This generator is a powerhouse and it has many great features. If we ever have another storm like we did in Texas, I know this will be an asset to us, as well as other reasons to use it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
steve hammond,la
on May 19, 2021
Posted by: Anonymous
from hammond,la
very heavy duty ,put together well would buy again,well worth the money
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WELL BUILT AND READY TO RUN!
on May 20, 2021
Posted by: Blessed with the Best
I have been looking for a generator to use during power outages, which is likely anytime in the state of Florida. After much research I choose the WGEN12000 because it is powerful enough to run my entire home. It has a starting power of 15000KV and it purrs like a kitten at 12000KV there after. It is so easy to start and for such a large generator it is surprisingly not too loud. So glad that I choose Westighouse...it is a name that I have trusted for years!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing features!
on May 21, 2021
Posted by: Coronado1201
from Mission,Texas
I bought this about a month ago, I’ve used it once and it worked great. Has all the features I wanted and more!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice Generator
on May 22, 2021
Posted by: Mark1223t
from Mt Pleasant, SC
Just unpacked and breaking it in for 5 hrs. Easy startup. Make sure you tighten the oil drain plug. It was lose on mine out of the box.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com