Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,643 Reviews)
Rating breakdown 2,643 reviews
5 Stars
2,148
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,374 out of
2,479)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Big Generator
on July 19, 2024
Posted by: Charger66
from Houston Texas
Just took delivery of this behemoth and have not had the opportunity to fire it up but it is a beast! I am sure it will keep our home powered through future hurricanes. We just went through 5 days without power due to hurricane Beryl with a smaller generator that just provided basics. We are looking forward to having AC during the next outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WESTINGHOUSE 20000W GENERATOR
on July 27, 2024
Posted by: TITO CAMACHO
from AIBONITO, PUERTO RICO
THIS IS THE MOST POWERFULL GEN IN THE MARKET OF THIS TYPE EXTRA LONG HOURS WITH A SINGLE GAS TANK EXCELENT FACTORY SERVICE I THINK THIS IS THE FIRST ONE IN PUERTO RICO MOST BE SHIPPING CHARGES THIS IS A MONSTER GENERATOR DONE FOR EXTREM JOBS WHERE YOU NEED FULL ELECTRICAL POWER IT RUN A COMPLETE HOUSE AND MORE.
Written by a customer while visiting westinghouse.com
Customer Rating
5
When20000c
on September 30, 2024
Posted by: Big Boy toy
from Baton Rouge,La
Just received my generator. This thing is big and nice. I really look forward to putting it to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
14500 generator
on October 4, 2024
Posted by: GenX62
from North Carolina
Replacement for a home lite 5k, oil dip stick is sub par trying to get it in and out is a royal pain. Trying to check oil level on it is nearly impossible with new oil. Shiney dip stick clear oil and no cross hatching on it. No information in manual about oil filter
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 7, 2024
Hi,
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Monster of a generator
on October 30, 2024
Posted by: BuddyGober
from Houston, Tx
This thing is a beast. Great power for a reasonable price. TriFuel is a huge bonus.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
TBD
on May 7, 2025
Posted by: ToofDocta
from Pittsburgh PA
Just received my WGEN14500TFc, I wanted the 20,000W but that was out of stock everywhere so very disappointed. Now Westinghouse is coarsing me to leave a review so I can receive my FREE 15’ power strip “gift” so I am leaving them 3 stars. Deducting one star for not having my 20,000W model available to purchase and another star for coarsing me to leave a review to get the free 15’ power strip cord. Will update review once I get my 14500 up and running AND when my free gift comes.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, May 9, 2025
Hi,
Thank you for your initial feedback. We understand your frustration and truly apologize for the WGen20000c being unavailable at this time, it should become available soon. We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem redundant, we do this to ensure that both our retail and shipping partners give the best experience possible. We look forward to hearing how your experience is once you have had some time to fully utilize the WGen14500TFc. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thanks,
Sydney, Westinghouse
Thank you for your initial feedback. We understand your frustration and truly apologize for the WGen20000c being unavailable at this time, it should become available soon. We ask our customers to leave an early review so we can understand the entire experience starting from initial purchase, to how the shipping is, and then to actual use. While this might seem redundant, we do this to ensure that both our retail and shipping partners give the best experience possible. We look forward to hearing how your experience is once you have had some time to fully utilize the WGen14500TFc. If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on February 21, 2019
Posted by: Huckleberry
from Northern California
Great features! High quality, whole house generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to assy and run
on February 23, 2019
Posted by: Kevon
from Topeka, KS
Haven't used it yet but started easly and plugged a charger into it ok
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com