Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,730 Reviews)
Rating breakdown 2,730 reviews
5 Stars
2,217
4 Stars
373
3 Stars
71
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,436 out of
2,542)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Update to Review
on October 19, 2020
Posted by: AFRET
from California
The generator works great. Using with a transfer switch and it produces all the power we need. I would recommend this generator for anyone wanting to power their home during a power outage. We endure Public Safety Power Shutoff events which can mean no power for several days to a week. Deducted a star because it was extremely difficult to get technical assistance. Finally, got some help after 10 business days and it turns out the problem I thought I had is normal. I thought I had an issue with low voltage and RPMs but it turns out it the Smart Idle feature--wish was better explained in the manual. Guess I was not the only one with concerns as I was told there is going to a switch to turn off the Smart Idle feature based on feedback.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Nice generator
on October 11, 2020
Posted by: kmd8145
from Lake Charles, La
Bought after Hurricane Laura & glad we had it when Hurricane Delta hit six weeks later. Much needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works good
on September 30, 2020
Posted by: bigwong
from Central New Jersey
Power already went out (had less than a month). Easy to hook up and start. Temp was cool so no central air running.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best bang for my dollars!
on September 30, 2020
Posted by: Ray70
from Plainfield, IL
This thing is a monster. Haven't had to use it yet but I'm ready for my next power outage!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Features
on September 30, 2020
Posted by: nortonld
from Corsicana, Texas
Product requires some minor assembly but very simple. Have not operated the unit yet but I like the layout of the control panel. The battery charging port is a really nice feature. The terminals on the battery need to be located on top simplify battery connections. Also a place to store the spark plug tool and oil funnel would be nice. Changing the oil looks to be a messy encounter. Maybe extending the drain beyond the frame or enlarge the hole near the drain plug.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
I wish it worked. wish i could get ahold of help
on September 29, 2020
Posted by: Not Happy so far
from norfolk, va
I have had the generator three months, won't start, can't find the battery to replace it, and can't get anyone on the phone for help. So far not terribly impressed
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
It's a beast.
on September 27, 2020
Posted by: Sp67799653
from Missouri
Great product! Very strong machine. Very happy I made this purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product, many fine options
on September 27, 2020
Posted by: Noel
from Washingtonville, NY
Just purchased this, assembly was easy. Did test run, started very easy, ran smoothly. Haven't had to use it yet, but will be powering my small house in emergencies with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com