Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,185
4 Stars
368
3 Stars
69
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,410 out of
2,516)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Gentle Giant
on January 13, 2021
Posted by: only9balls
from Sacramento, CA
I purchased this unit to use as a whole house backup generator, and it works perfectly. My house is all electric, except for my heater (Propane), and it powers the entire house including the water heater and the central HAVAC system with no issues. It is easy to move and store, even though it is large and heavy, as the wheels and handles are well placed to balance out the load for easy movement. I bought it primarily for the low THD ratings, and it seems to stay on frequency very well, and runs perfectly on propane or gas. It is a very nice unit.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Love the remote start
on January 8, 2021
Posted by: Garb
from Deerfield, NH
Finally a Generator that is easy to use. I don't need my husbands help to
get it started! It's so easy without a pull start.
get it started! It's so easy without a pull start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Need it to run on propane
on December 25, 2020
Posted by: bill111111
None none none none none none none none don't un in propane
Written by a customer while visiting westinghouse.com
Customer Rating
4
Follow up
on December 14, 2020
Posted by: Widphoto2
from MT
Re 12000DF. Logic doesn’t seem to be a strong suit at Westinghouse. They require altitude adjustment above 2000’ to gas regulator but fail to provide settings to accomplish this.
Also, as a whole house 24/7/365 generator, surprising the “battery switch” must remain on. However this drains the battery! Why deliver a remote start fob if you must go out to the machine to start it? A workaround is to wire in a 110v outlet near the generator to trickle charge the battery with the included 12v charger. Added expense. ☹️
On the brighter side, the unit ran my well pump, fridge, freezer, elec. dryer, microwave, misc lights and tv. It browned out when I added the toaster. Pretty good.
Also, upper end operating temperature is sorely limited to 105 degrees. This is too low. If ambient temp is 100 and the generator is in a well ventilated shed, it might shut off when it is needed. California people pay heed, as this may not be the right unit for you, hot winds and blackouts.
Other than running tests, I have not had to use the generator yet under a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Works well, but a minor gripe.
on December 6, 2020
Posted by: HillWill
from Grass Valley, CA
Bought this at the beginning of summer in order to ready for what has become annual multiple Public Safety Power Shutoffs. They last two to three days. We have also experienced one or two multi-day outages during each snow season here in the Sierra Foothills. We bought the generator from a local vendor and they delivered it all set up and ready to go. Had to have an electrician install a transfer box. We not only need the power to run our appliances and lights, but our well water is dependent on electrical power, as is our septic system. It works great!! We chose propane so we wouldn't have to wait in long, long lines that appear at the gas station every time their is a large power outage. One complaint: It is very difficult to drain the oil in order to change it. On my first try I made a mess on the floor next to the machine. I'm trying to jury-rig something to catch the oil and move it safely to a storage container. Westinghouse should either rethink the design so there is room to get it out safely, or provide some kind of adapter to get the oil past the obstructions.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Wgen12000
on December 5, 2020
Posted by: kevin8451
from Massachusetts
Just got this and it arrived in great condition and assembly was easy. Haven't used it yet though.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator meets advertised quality and performance
on December 4, 2020
Posted by: Mike Z
from 456 Roland-Durand, Rosemère
Perfect for my needs. I love it, next time I'll buy one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great deal
on November 25, 2020
Posted by: bfjou812
from Winter Haven, Fl.
I bought this to replace 2 other generators, best thing I ever did. Flawless operation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com