Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
2,149
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,375 out of
2,480)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Great Purchase
on June 22, 2025
Posted by: Kris hunt
from Cypress. TX
The generator was easy to select and purchase. Once connections were made it ran great and powered the entire house and a/c
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup
on June 22, 2025
Posted by: Ready To Go II
from Missouri City TX
I'm not extremely mechanical and although I'm 100% disabled vet, I found the initial setup and break in instructions well written and easy to follow.
Now that I know I will have power when I need it, I hope I'll never need it.
Now that I know I will have power when I need it, I hope I'll never need it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Spray Drone Generator
on June 22, 2025
Posted by: DanPete
from Nebraska
I bought this generator in April to set on my drone application trailer to charge batteries and run transfer pumps. Have not ran it for a full working day yet, but while getting the trailer ready and testing it, there have not been any complaints this far. Hopefully be a great generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator
on June 23, 2025
Posted by: Wags11
from Fl
Bought this generator and can't wait to use it. Will power the entire home
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Big Power for the money
on June 24, 2025
Posted by: WaltCooks
from OKLAHOMA
Purpose of Purchase:
Bought this generator to power my food truck during service and as a backup power source for my home during outages.
Bought this generator to power my food truck during service and as a backup power source for my home during outages.
Upgrade Justification:
I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That’s no longer an issue.
I upgraded from an 8kW generator, which required refueling during long events (e.g., 12-hour shifts). Refueling meant pausing service—even with a line of customers—just to add gas. That’s no longer an issue.
Performance:
This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That’s a huge plus and a game changer for continuous service.
This generator ran for a full 12-hour period on a single tank of gas without needing a refill. That’s a huge plus and a game changer for continuous service.
🔑 Key Notes & Considerations:
CO2 Sensor Issue:
CO2 Sensor Issue:
The generator shut off three times while running in an open field.
The lights indicated a CO2 sensor error.
I solved this by placing a fan near it to keep air circulating—worked like a charm.
Unsure why it triggered in open air, but something to watch for.
Battery Management:
After my first test run, I forgot to turn off the battery switch.
Several hours later, I noticed a light still on.
Unfortunately, the battery drained completely and now won’t recharge.
Major downside: If the battery dies, there’s no manual recoil option to start the generator. Jumper cables from your car or a power pack will resolve this issue.
✅ Pros:
Long runtime (12+ hours) on a single tank
Long runtime (12+ hours) on a single tank
Powerful enough for food truck and emergency home use
Smooth, quiet operation
Moderate noise
❌ Cons:
Sensitive CO2 sensor (may require extra airflow)
Sensitive CO2 sensor (may require extra airflow)
No backup manual start option
Battery can die easily if left on and won’t recharge
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on June 24, 2025
Posted by: Shanty boat
from Palmetto,FL
I am so happy I bought this, when power goes out, my refrigerator won’t!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Like the price but not Satisfied so far
on June 24, 2025
Posted by: Not Happy 2025
I just purchased this recently because I like the price, but I cannot get it to work, I can't even get it to turn over.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, July 7, 2025
Hi,
Thank you for your review. We are truly sorry to hear about the issues you are experiencing with your unit. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we would be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Thank you for your review. We are truly sorry to hear about the issues you are experiencing with your unit. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we would be happy to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
WGen2000 TFc
on June 24, 2025
Posted by: TrickyDan
from Calabasas, CA
I bought the WGen2000 TFc as a whole home (2000 sq ft with 220v oven, 4 ton a/c and all the other normal home stuff) backup generator since we lose power frequently. Build quality looks good. Packaging was great. Need to schedule a electrician to install a generator plug and panel interlock. We are excited to get this up and running. I may even use this for my 220v tig welder. I gave 4 stars since I haven't used the generator yet, but everything looks great so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com