Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,730 Reviews)
Rating breakdown 2,730 reviews
5 Stars
2,217
4 Stars
373
3 Stars
71
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,436 out of
2,542)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Solid generator, but funky natural gas connection
on November 24, 2025
Posted by: Afriendlybalrog
Generator works great. Powers the whole house, including AC, while running on natural gas. Only issue I had was connecting it to my 3/4” gas line. Apparently this now comes with a 5/8” outer diameter threaded fitting, and I had to combine a few different adapters to connect it with my gas line. Also, the manual and the listings online don’t give CFH or BTU requirements for running on natural gas, but fortunately I was able to find it in the reviews. This is information that should be in the item documents
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
just got it & registering
on November 17, 2025
Posted by: GregoryKY
from Prospect, KY
Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want
I would recommend this to a friend!
Response from westinghouse.comBy eComm, November 21, 2025
Hi,
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Thank you for sharing your experience, and we’re sorry to hear about the difficulties you had with your previous unit, especially at moments when you needed it most. We understand how important reliability is, and we truly appreciate you giving Westinghouse another chance with your new tri-fuel generator. We’re confident this larger unit will serve you well, but if you run into any concerns at all, please don’t hesitate to reach out to us at support@wpowereq.com or 1-855-944-3571. Our team is here to support you and make sure your generator performs the way you expect.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse WGen14500TFc is the best in its class
on November 17, 2025
Posted by: NegoDan
from DELTONA, FL
*The Positive: Power and Performance: 13,500 peak watts, 10,500 running watts (propane), are powerful enough to run my entire 3300 sq ft home(built in 2023), including central A/C units and multiple appliances simultaneously.
-Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes.
-Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice.
-Quality Build: well-built, rugged, and durable, with solid construction designed to last.
-Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones.
*Some Critical Issues:
-Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem.
-Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort.
-Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed.
*Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.
-Ease of Use & Setup: The setup process is described as straightforward, and features like the electric start, remote start key fob, and push-button operation are highly appreciated for convenience, especially during bad weather. Total time: 45 minutes.
-Fuel Versatility: The tri-fuel (gasoline, propane, and natural gas) options are major highlights, offering flexibility and reliability when one fuel source might be scarce. Mine runs ONLY on propane: 3 sets of 100L tanks- my choice.
-Quality Build: well-built, rugged, and durable, with solid construction designed to last.
-Low THD: This specific model offers low Total Harmonic Distortion (THD) (<5%), making it safe for sensitive electronics like laptops and cell phones.
*Some Critical Issues:
-Noise Level: It's loud when running(depending on where you locate it), which is a concern for nighttime operation or proximity to neighbors. I used the Generator Exhaust Extension Silencer Kit(Amazon) with Insulated Through-Wall Mounting Plate, and solved the noise and CO problem.
-Weight/Mobility: The units are heavy (around 348 lbs), so while they have wheels and handles for portability, moving them requires effort.
-Minor Component Issues: a sensitive CO sensor that causes the unit to shut off, quick-connect fittings, and other accessories are available to buy if needed.
*Overall, after 1 year of use in Florida, I am extremely satisfied with this purchase, considering the generator a great value for the money and a reliable investment for home power backup during hurricane season outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great backup generator
on November 17, 2025
Posted by: Bowpass
from Stillwater, MN
This gives us great peace of mind, knowing we are prepared if the power fails. And it does... often!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Looks great
on November 15, 2025
Posted by: Fultz79
from Meyersdale pa
We bought this a month ago for our son in case of power outages cuz he needs medical machines and this is an awesome product definitely recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features
on November 11, 2025
Posted by: Jimster
from southern/central Oregon
Haven't hook it up yet. We are getting some electric switch help shortly and will get it going.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on November 10, 2025
Posted by: Xtex86
from Unionville, VA
I just purchased this generator. It has great features and provides the power that I need.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent power supply
on November 9, 2025
Posted by: Dragon power
from NC
This is my second Westinghouse generator.
Needed a bigger unit to keep up with our needs
Needed a bigger unit to keep up with our needs
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com