Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,643 Reviews)
Rating breakdown 2,643 reviews
5 Stars
2,148
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,374 out of
2,479)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Wgen12000
on August 12, 2021
Posted by: Trey89
from Rocky Point,Nc
Came in great condition started up on second attempt. Lack of info on oil filter and parts
Written by a customer while visiting westinghouse.com
Customer Rating
3
Seems to be great
on September 1, 2021
Posted by: Buck02
from Broussard
Started great 2 times and now I can’t get to start at all.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Features
on September 30, 2020
Posted by: nortonld
from Corsicana, Texas
Product requires some minor assembly but very simple. Have not operated the unit yet but I like the layout of the control panel. The battery charging port is a really nice feature. The terminals on the battery need to be located on top simplify battery connections. Also a place to store the spark plug tool and oil funnel would be nice. Changing the oil looks to be a messy encounter. Maybe extending the drain beyond the frame or enlarge the hole near the drain plug.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Thanks A lot
on March 22, 2020
Posted by: CMSJ
from Memphis,Tn
It works great. Also it’s a great price.
Thanks for this great product.
Thanks for this great product.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting westinghouse.com
Customer Rating
1
Doesn’t work
on August 27, 2022
Posted by: KD90
from Texas
Doesn’t start. Now have to waste time researching return or how to get it to a place to repair. Darn thing weighs over 600 lbs.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, November 4, 2022
We are sorry to hear about the problem you have encountered. Please get in touch with us at WestinghouseVIP@wpowereq.com with contact information, and we can have a tech contact you to help resolve the problem.
Written by a customer while visiting westinghouse.com
Customer Rating
4
Exactly the generator i needed to be safe
on September 17, 2021
Posted by: Complicated
from Dallas, TX
The product is diverse and provides exactly what i needed with gas and gasoline intake to run needed appliances and heat during outages where one realizes you are all by yourself. Only caveat which i took of one start is that it arrived with rust bumps in my case which i'll have overpainted easily.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Unreliable piece of garbage
on March 2, 2021
Posted by: Davey_54
from Cornish, ME
Unreliable since I bought it brand new. Incapable of running more than 10 minutes without shutting itself off. The power went out here about 90 minutes ago. I fired this up and it has been up and down about 10 times since then. It shut off in the middle of writing this review. The problem? Who knows? Run out there and push the button and it starts right up and runs for another 10 minutes and shuts off. Troubleshooting guide very helpfully says on point 4 "maybe the problem is in the generator. Take it to a service center". Ok, it is brand new with not even 10 hours on it (I can't keep it running that long). My advice? BUY SOMETHING ELSE or sit in the dark.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen5300DF generator
on October 15, 2023
Posted by: T214diva
from Dallas Texas
The generator came packaged welll and easy to assemble. Fast delivery
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com