Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,665 Reviews)
Rating breakdown 2,665 reviews
5 Stars
2,165
4 Stars
363
3 Stars
68
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,391 out of
2,496)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4
Great generator but one small problem
on September 6, 2022
Posted by: ChrisMichael
from Monroe, Michigan
The cables were on the battery when it came , but the electric start would not work , I called customer service and was told to Trace it back and I found it was not plugged in ! No where in the manual does it tell that there is a plug for the cables !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Not Sure
on September 6, 2022
Posted by: K659
It's loud. Also: I called about the voltage only running at 194/96 volts when on low idle. Rep. Said would call back with answer. Did call back left message saying that's right. What can you possibly have running at that voltage?
No, I would not recommend this to a friend.
Response from westinghouse.comBy Custoemr Care, September 7, 2022
We are sorry to hear about your experience with the product and the follow up recieved. We would like to hear more about your unit and the issue. Please reach out to us at WestinghouseVIP@wpowereq.com
Written by a customer while visiting westinghouse.com
Customer Rating
4
Just Purchased
on September 4, 2022
Posted by: Timmy62
from Indiana
We just purchased this generator and got it all set up no problem. It started on the first try. Haven't actually had to use it yet, but if it starting on the first try is any indication of how it will work in the future, it will be perfect. My wife even started it with little to no instruction.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice generator
on September 3, 2022
Posted by: Bobbyb8857
from Carrollton, Ms
Bought in July 2022, it was easy to assemble the parts. Cranked first try on gasoline. I am waiting on propane tank install, then will test on LP.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
GREAT POWER
on September 2, 2022
Posted by: PEPEMX
from OKLAHOMA CITY
I BOUGHT THIS ONE MONTH AGO, BUT IT HAS A GAS LEAK. WAITING AN ANWSER FROM WARRATY DEPARTMENT.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Nice Generator
on September 1, 2022
Posted by: edstock
from Fruitland Park FL
Shipping was fast, generator was packed well, no damage in shipment. This thing is a beast! Got it running in about 30 minutes. Connected my compressor to it and it didn't even blink. Like the low idle feature to save fuel. The only complaints I have are that the battery doesn't come out unless the wheel is off. Can't use a 90 degree 50 amp plug because the wheel is in the way. Need a straight plug instead.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to operate, good power
on August 31, 2022
Posted by: Tony12
from Dallas, Texas
So easy to operate, and great power. And Westinghouse cleared up a shipping issue with Power Equipment Direct for me. What a great company!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on August 31, 2022
Posted by: lorie10
from Pearlington, Ms
We got the WGEN12000DF in yesterday, we couldn't wait to get the wheels on it, oil and fuel in it and start it up. Fired up on the first try, we first used the electric start, then also tried it with the key fob and it fired up no problems.
We bought the Wgen9500df model also and love it. We just wanted to get a larger generator and this one was calling our name.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com