Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,664 Reviews)
Open Ratings Snapshot
Rating breakdown 2,664 reviews
5 Stars
2,164
4 Stars
363
3 Stars
68
2 Stars
18
1 Star
51
96%of customers recommend this product. 
(
2,390 out of 2,495
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
4 out of 5
4
Has alot of great functions.
on September 25, 2025
Posted by: Chuck 74
from Florida
Just had it delivered today. Hurricane season is fast approaching and I did alot of research and this one fit my needs.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
A great generator - a serious piece of hardware
on September 25, 2025
Posted by: JohnCO
from Boulder, CO
I just purchased this for home backup and shop use and have only run it a little. My plan is to connect it to the house natural gas and use that as much as possible. This thing will easily run everything in the house, even though it has to be derated due to the altitude. It seems very well built and uses quality components. I like the paint finish too, nicely done. It is very convenient that they included the oil and the battery with the unit, which makes it possible to complete the setup and get it running as soon as it arrives.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Ready for the Florida Storms
on September 24, 2025
Posted by: sammo39
from Florida
I just received this generator. Set up was easy if you follow the manual. When adding oil make sure you do so incrementally. My unit had a little residual oil from the factory, so you likely won't need the whole quart. Pairing the remote was a breeze and start up was easy. After the break in period I will update this review. So far I am very pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product. It powers the entire house.
on September 21, 2025
Posted by: Jays63vette
from Cape Coral
I bought this last month and I love it. I recommended it to my friend and he’s about to purchase one.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Wgen14500tcf
on September 21, 2025
Posted by: Crazy b
from Shenandoah,Tx
Bought 9/1/25 all as expected All is well so far, test will in a hurricane season
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Won't start from day 1
on September 20, 2025
Posted by: Anonymous
I will update this review if they are able to get it started for me today. Calling customer service now.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eCommSeptember 26, 2025
Hi, Thank you for your review and for reaching out to our customer service team. We’re here to help and want to make sure your generator gets started smoothly. Please don’t hesitate to contact us directly at support@wpowereq.com or 1-855-944-3571 if you need any additional assistance. We appreciate your patience and look forward to your update! Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on September 19, 2025
Posted by: Gator Dudley
from Florida
I'm very impressed with the quality of this generator. The packaging was outstanding and set-up was easy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Not Really Sure
on September 19, 2025
Posted by: TexasPoly
from Amarillo Tx
I have had this thing 3 weeks and ran it maybe 2 times and now it won’t start!!! So irritating.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eCommSeptember 26, 2025
Hi, We’re very sorry to hear about the trouble you’re experiencing with your generator — we understand how frustrating that must be. Our support team is ready to help get it started and running reliably. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to resolve this as quickly as possible. Thanks, Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
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