Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,665 Reviews)
Rating breakdown 2,665 reviews
5 Stars
2,165
4 Stars
363
3 Stars
68
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,391 out of
2,496)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Solid, well built generator
on October 25, 2022
Posted by: Senior guy
from Nova Scotia, Canada
I just received this. Attached the battery, assembled the wheels and lift bar. Added the supplied oil and put some gas in the tank, with only the most brief hesitation the generator started right up. After reading many reviews that commented on the awkward placement of the oil drain I was pleased to see that Westinghouse seem to read the reviews on their products and have added a drain hose (I'll try to attach a photo). Though the machine is heavy the large wheels and hefty lift handles make it like moving a medium filled wheelbarrow, I had no problems pushing it up the ramp to my shed or across my soft lawn including a slight grade (note that I'm an out of shape senior). Overall my initial impressions are very positive.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Works but Engine shuts off after 5-10 minutes of o
on October 23, 2022
Posted by: ww12491
Bought this as a backup generator for my house and it performs as it should under load but the engine shuts down after 5-10 minutes of operation. Doesn't trip any breakers and starts right back up after shutting down. Being brand new this should not happen for what these cost.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 24, 2022
We are sorry to hear about the trouble you are experiencing. Please contact us so we can identify the cause and solution. westinghousevip@wpowereq.com provide your contact and a tech can reach out.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent user manual/delivery
on October 23, 2022
Posted by: Veto
from Maryland
Just got it yesterday, fired it up today .. started immediately… have not ran a load yet. But will, after the break-in period… unfortunately I have to run it for at lease 5 hours before I can put a substantial load on it.. but will have that done in a few days.. no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Worked flawlessly and fired right up
on October 20, 2022
Posted by: RidgeMan
from MD
We live on a hill and wind is terrible. Kind of excited for the next power outage to test this under real circumstances. I didn't need to run everything at once but tried a real life power outage scenario at ran my house way better than expected!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Good Generator
on October 19, 2022
Posted by: The Master
from Florida
Reliable, has an easy manual to follow. Started up with the first try
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not Impressed
on October 19, 2022
Posted by: Snakeiis
from Ontario
So, I set up Gen. Missing bolt for battery. Found a bolt and installed. Filled with oil and started without load. Looked around a saw gas shooting out near propane hookup and cooling fan was sucking it in and spraying all over Gen. Shut down and traced back under air filter. Removed lower housing for air filter and found one of the bolts loose too. The fuel shut off pushed out of the housing also when we tried to troubleshoot and lost more gas. Found one of the fuel lines cracked at clamp. I replaced the line. Running ok.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer Care, October 20, 2022
We are sorry to hear about the issues you experienced with a new product. We will contact you shortly to learn more about the issues to share with our quality and engineering team.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator!
on October 18, 2022
Posted by: Mrhugs4
Great generator! I'm sure it will serve me well for many years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
It starts up very quick
on October 17, 2022
Posted by: Tricky Mick
from Ruther Glen, Va
I have never used a westinghouse product before, but my son-in-law has and he informed me how good your products are, so I decided to get one. I haven't had a chance to use it much, but so far I like it fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com