Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,665 Reviews)
Rating breakdown 2,665 reviews
5 Stars
2,165
4 Stars
363
3 Stars
68
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,391 out of
2,496)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
3
Westinghouse - WGen20000c NOT AT ALL GOOD
on May 25, 2023
Posted by: MESIAS
from NAPLES, FL
ITS STARTING FUNCTIONS ARE VERY GOOD, I WANT TO USE IT TO POWER A SOLAR SYSTEM IN CASE THE BATTERIES DROP TO A LOW LEVEL AND THERE IS LITTLE SOLAR PRODUCTION. I TESTED IT TODAY AFTER I RECEIVED IT YESTERDAY, DAMAGED BY THE PACKAGING THAT ARRIVED EVERYTHING TURNED OVER AND EVERYTHING WAS DAMAGED AT THE BASE OF THE EQUIPMENT, BUT I ORGANIZED IT TO BE ABLE TO GET IT WORKING.
AFTER GETTING IT TO WORK I TRY TO CHECK A LOAD TO THE SYSTEM OF 20 KWp AND I DID NOT EXCEED 14.9 KWp IN A FEW WORDS THIS IS NOT WHAT THEY SELL, THEY SAY IT IS 20 KWp RUNNING AND THIS IS NOT TRUE. I ALREADY CALL AN ELECTRICAL ENGINEER TO COME TO VERIFY IT BECAUSE IF IT DOES NOT GIVE WHAT IT SHOULD GIVE IN NORMAL RUNNING OPERATION, I AM NOT INTERESTED AT ALL AND I WILL RETURN THEM AS IT CAME, DAMAGED, I HAVE 4K CAMERAS ALL OVER MY PROPERTY AND EVERYTHING WAS RECORDED AND CAPTURED BY ME WITH MY PHONE ADDITIONALLY. REALLY AT THIS MOMENT I FEEL SCAMED.
THE MACHINE IS NOT AMERICAN AS THEY SAY, IT IS FROM CHINA, DON'T BELIEVE EVERYTHING YOU READ.
Response from westinghouse.comBy Westinghouse, Customer Support, May 31, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Installation process
on May 23, 2023
Posted by: Katz
from Bonita Springs, FL
Just setup and installed today, 05/23/23. Went through all procedures for running the generator. Works like a charm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great overall package
on May 21, 2023
Posted by: Jobrofosho
from MI
I’ve yet to use it in an outage, but overall I’m impressed with the overall package of the WGEN1200DFc. Instructions were great and it fired right up. I like that the THD is low and the dual fuel means I can keep a propane tank on hand instead of a bunch of fuel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Fast Shipping and easy starting
on May 19, 2023
Posted by: Big Sal
from Missouri
I bought this a few weeks ago and it performs and runs great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
has the power supplys i like
on May 19, 2023
Posted by: edwardn20403
from salina ks
I bought this so i could power up my house when the power goes out and i can keep things going with out losing sleep.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator love the fob feature
on May 18, 2023
Posted by: Ronnie millie
from Connellsville Pa
Best Generator for the money .Not that noisy .Starts on the first try
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
This WGen 12000DF is a beast
on May 17, 2023
Posted by: Robin G
from Michigan
I bought this generator because the area that I live in has a lot of power outages a year.. The electric / remote start is helpful cuz I have two bad shoulders
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
dual fuel, smart auto start system with ATS
on May 16, 2023
Posted by: Victor A
from Spring, Tx
I love my generator! The smart ATS, the automatic transfer switch (ATS) is a great addition to this generator!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com