Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,693 Reviews)
Rating breakdown 2,693 reviews
5 Stars
2,187
4 Stars
368
3 Stars
69
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,411 out of
2,517)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
Nothing But Problems
on July 29, 2023
Posted by: Chicho12
from Hooper, UT
We bought this generator to run a food truck. It starts great, but turns off on its own every 5-20 minutes. We have done all of the troubleshooting and nothing helps. It is very frustrating. Also, it is very loud. The power is great, but that doesn't help much if it won't stay running.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, eCommerce, August 1, 2023
Hello, thank you for your purchase, we are deeply sorry to hear that you have not been able to keep the generator running! Please contact us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help you with your generator! We look forward to hearing from you! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy set up
on July 28, 2023
Posted by: Jcb232
from Western PA
Dual fuel easy to set up and use. Instructions are clear and easy to follow.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Brand new generator
on July 28, 2023
Posted by: KMiller
from La Crosse WI
I just received this item and it was very easy to setup and is very mobile for the size. Haven't used it yet though.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
great features
on July 27, 2023
Posted by: old in Geiorgia
from GA
remote start is so nice., were older now and pulling a cord to start a generator is not for us
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Rough running out of box
on July 25, 2023
Posted by: Done 951
from Washington
Having trouble starting out of box. Smoking bad and runs rough. Working to resolve issue. Nice generator
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, July 26, 2023
Hello, thank you for your purchase, we are deeply sorry that your unit has had a rough go so far! If you have not already contacted us at 1-855-944-3571 or support@wpowereq.com please do so and our customer care team will be happy to assist you! If you have already contacted us and have gotten a case but have not gotten the support you require, please reach out to westinghousevip@wpowereq.com and they will be able to escalate your case. We look forward to hearing from you! Thanks, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on July 25, 2023
Posted by: Ladydavis
from Memphis,TN
Easy to operate and have great features. Used doing power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
New and easy to set up.
on July 24, 2023
Posted by: Mikell3
from Tampa, fl
Looking forward to trying it out and then I'll update this post
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
QUIET
on July 22, 2023
Posted by: RUSTY24
from RHODE ISLAND
I BOUGHT THIS A MONTH AGO.WENT CAMPING FOR 9 DAYS RAN 15 HOURS A DAY SUPER HAPPY.LOVE THE REMOTE START.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com