Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,691 Reviews)
Rating breakdown 2,691 reviews
5 Stars
2,185
4 Stars
368
3 Stars
69
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,410 out of
2,516)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
2
Not working with fuel
on January 24, 2026
Posted by: Marlize
I bought this generator in December. Tested it out this week before the storm. It does want to work with gasoline. Hopefully they can fix this problem. Should not have these issues for the amount of money I paid for it. The generator works on propane
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great unit
on January 24, 2026
Posted by: User4569
from Denton Texas
Works exceptionally well. Toughest part is the unload. Set up is simple. Instructions are written well.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Will not start
on January 23, 2026
Posted by: StuckLikeChuck
from texas
Just took the unit out of the box and it won't start. Fully charged the battery with the trickle charger. Engine still won't turn over. Plus, it has no manual start option, so I'm dead in the water. Hope this storm doesn't cause the power to go out.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hi,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Generator works great!!!
on January 23, 2026
Posted by: Apollo214
from Detroit, MI
The generator works great have used it ok propane and natural gas so far with no issues able to run my entire home with not even skipping a beat.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on January 23, 2026
Posted by: Pmalb
from Houston
Great product. Thank you Westinghouse. I feel safe and secure during outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Not sure
on January 22, 2026
Posted by: Clos208
from California
My generator 14500 trifuel not Turning on
I’ll give en update review if they fix it
Had it less than a month
No, I would not recommend this to a friend.
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter.
Thanks,
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Whole home
on January 20, 2026
Posted by: Chipper1972
from Houston TX.
This generator is comparable to the large ones advertised for twice the money. Runs my whole house and not in the weather all the time.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Won’t crank after initial test
on January 19, 2026
Posted by: Home Gen guy
from Bishop, Ga
Easy set up. Easy mobility. Struggled to crank at first but ended up running well for few minutes for initial test. New clean gas was used to test. Stored in garage for 3 months, now it won’t start.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, January 20, 2026
Hi,
Thank you for sharing your experience. We’re glad to hear the unit was easy to set up and move. We’re sorry to hear you’re having trouble starting it after storage. Our support team would be happy to help walk through troubleshooting steps or assist with service options to get your unit running again. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can help resolve this for you.
Thanks,
Thank you for sharing your experience. We’re glad to hear the unit was easy to set up and move. We’re sorry to hear you’re having trouble starting it after storage. Our support team would be happy to help walk through troubleshooting steps or assist with service options to get your unit running again. Please reach out to us at support@wpowereq.com or 1-855-944-3571 so we can help resolve this for you.
Thanks,
Written by a customer while visiting westinghouse.com