Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
2,149
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,375 out of
2,480)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
1
would not buy another
on November 22, 2023
Posted by: Ken5050
from michigan
we have had nothing but problems with these generators! one of them did get replaced after a long process and still having trouble with that one. one the motor seized up, another one we have is only running on one cylinder.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, November 22, 2023
Hi Ken, we are genuinely sorry to hear about your experience with the WGen20000c! I have passed your feedback to our quality control team to ensure that we are providing the best possible products we can! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
1
not good
on November 22, 2023
Posted by: Ken5050
from michigan
shuts off randomly, smokes, engine ended up blowing up
No, I would not recommend this to a friend.
Response from westinghouse.comBy Zach, November 22, 2023
Hi Ken, we are deeply sorry to hear about your experience! Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
User friendly
on November 23, 2023
Posted by: Nor'eastern
Just bought this generator. Seems awesome with remote starter, dual fuel and lots of power. Can't wait to use it!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen 12000
on November 26, 2023
Posted by: Randy28
from Quebec Canada
Purchased in October 2023. Rapid assembly, accurate power performance as per specifications, and easy start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
High altitude kit
on November 29, 2023
Posted by: Bobs1234
Has anybody had to install a high altitude kit for the carburetor? The part number they provide in the manual doesn't correlate with this size generator
Written by a customer while visiting westinghouse.com
Customer Rating
5
Wgen9500
on November 30, 2023
Posted by: ems3221
from Utah
I bought this for me, but my husband is the one that uses it in my behalf. He loves this and to have the electric start option, he said is a complete "bonus". Good machine!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
This generator works great
on November 30, 2023
Posted by: Higgin7
from Louisville KY
I started it on the second try it’s a beast. I had two
Refrigerators and a freezer and Two TVs and a Microwave and Hot Tub, internet handled it with ease. Ran about 3 hours. So far doing great.
Refrigerators and a freezer and Two TVs and a Microwave and Hot Tub, internet handled it with ease. Ran about 3 hours. So far doing great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Large and heavy-duty!
on December 1, 2023
Posted by: Bill D.
from Chardon, Ohio
Just purchased this generator for a home back-up incase of power outage. Assembly went very easy according to instructions. Oil and a funnel is included. Filled with rec 90 non ethanol fuel and hit the button. Unit started right up and ran flawlessly. Connected a drill to test power output, and it worked perfect. Now for the next northeast Ohio winter storm to put it to the real test. So far I'm impressed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com