Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,693 Reviews)
Rating breakdown 2,693 reviews
5 Stars
2,187
4 Stars
368
3 Stars
69
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,411 out of
2,517)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
so far so good
on January 11, 2024
Posted by: jimbo11
from Alabama
After review of past recommendations, I bought this machine to power our house during any power outages. I pulled the plug on the house and this machine powered the entire house including 2 refrigerators, multiple overhead fans, and 3 computers. So far, so good. Thanks.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent features and extremely powerful
on January 11, 2024
Posted by: State
I was looking for a gasoline powered generator that had enough power to run my whole house as I do not have access to natural gas where I live.I was pleased to find out that the initial setup was a breeze and when it started on the first try I was very pleased, for a huge generator I was quite pleased that it was actually quieter than the General I had at my previous residence.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Been to the shop twice.
on January 11, 2024
Posted by: Chrislong77
from Houston, TX
I bought this after the winter storm in 2021. First time I used it it worked great and used it for 3 hours. The next time I used it it wouldn’t start so I took it to the shop and they got it fixed. Third time I used it everything was great. The fourth time it was hard to start and when it did start it backfired and died. I tried to start it again and it was making a loud knocking noise so I turned it off. Now I’m trying to get it fixed under warranty and no one will return my call. Please do not buy this thing. They don’t want to do anything under warranty.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, January 11, 2024
Hi Chris, thank you for your review, we are deeply sorry to hear about your experience with both the unit and our customer care team. I have passed your feedback along to our quality control team and head of customer service to ensure that we are providing the best products and customer experience. Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need!
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on January 10, 2024
Posted by: Dave V
from Sanford Maine
I love the electric start, and the Dual fuel and the power that it puts put
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy setup, good build quality
on January 10, 2024
Posted by: Benjamin55
from Mississippi
Easy setup.
Started up first time.
Good build quality
Started up first time.
Good build quality
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great machine
on January 9, 2024
Posted by: Ratter1972
from TEXAS
Haven't used it but looks great! Well built! Too bad they couldn't make them lighter. Lol
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great quality for an affordable price!
on January 7, 2024
Posted by: Juju713
from Houston,Tx
I live in Houston and after our power grid failure due a winter storm many people, myself included were left without power. I'm getting prepared this time! This generator is quality made and love that is dual fuel. Highly recommended.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel Generator
on January 6, 2024
Posted by: Tennessee Lady
from Maryville, TN
Picked this item today. Fast shipping and painless pick up. Generator is exactly as advertised . Very pleased.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com