Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,644 Reviews)
Rating breakdown 2,644 reviews
5 Stars
2,149
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,375 out of
2,480)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Installation process
on May 23, 2023
Posted by: Katz
from Bonita Springs, FL
Just setup and installed today, 05/23/23. Went through all procedures for running the generator. Works like a charm.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Westinghouse - WGen20000c NOT AT ALL GOOD
on May 25, 2023
Posted by: MESIAS
from NAPLES, FL
ITS STARTING FUNCTIONS ARE VERY GOOD, I WANT TO USE IT TO POWER A SOLAR SYSTEM IN CASE THE BATTERIES DROP TO A LOW LEVEL AND THERE IS LITTLE SOLAR PRODUCTION. I TESTED IT TODAY AFTER I RECEIVED IT YESTERDAY, DAMAGED BY THE PACKAGING THAT ARRIVED EVERYTHING TURNED OVER AND EVERYTHING WAS DAMAGED AT THE BASE OF THE EQUIPMENT, BUT I ORGANIZED IT TO BE ABLE TO GET IT WORKING.
AFTER GETTING IT TO WORK I TRY TO CHECK A LOAD TO THE SYSTEM OF 20 KWp AND I DID NOT EXCEED 14.9 KWp IN A FEW WORDS THIS IS NOT WHAT THEY SELL, THEY SAY IT IS 20 KWp RUNNING AND THIS IS NOT TRUE. I ALREADY CALL AN ELECTRICAL ENGINEER TO COME TO VERIFY IT BECAUSE IF IT DOES NOT GIVE WHAT IT SHOULD GIVE IN NORMAL RUNNING OPERATION, I AM NOT INTERESTED AT ALL AND I WILL RETURN THEM AS IT CAME, DAMAGED, I HAVE 4K CAMERAS ALL OVER MY PROPERTY AND EVERYTHING WAS RECORDED AND CAPTURED BY ME WITH MY PHONE ADDITIONALLY. REALLY AT THIS MOMENT I FEEL SCAMED.
THE MACHINE IS NOT AMERICAN AS THEY SAY, IT IS FROM CHINA, DON'T BELIEVE EVERYTHING YOU READ.
Response from westinghouse.comBy Westinghouse, Customer Support, May 31, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great festure
on May 27, 2023
Posted by: Michel17
from Entrelacs Quebec
I am really happy with the generator works very will i recommand
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Beaucoup de power
on May 27, 2023
Posted by: Dom Bedard
from Québec
Très efficace et fiable, je la recommande à tous. Maintenant je suis tranquille si l'électricité a la maison part.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Haven’t opened the box ,but looks good so far.
on May 31, 2023
Posted by: 200000 hen
from Patterson ca
Haven’t opened the box ,but looks good so far. Let you know later
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, Customer Support, June 1, 2023
Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.
Written by a customer while visiting westinghouse.com
Customer Rating
3
Won't stay running
on June 1, 2023
Posted by: Soul
from Oxford
Won't stay running can't get anyone on the phone just got the generator
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, Customer Support, June 2, 2023
We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on June 2, 2023
Posted by: gs13285
from Colmesneil, Texas
I bought the WGen12000 after looking at many similar size generators of multiple brands. The WGen12000 had more features for the money. I intend to use it for whole house power during outages.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best yet !
on June 9, 2023
Posted by: Redcowgirly
from Florida
Living in Florida, I have three generators. This is the biggest and best yet ! This is my first dual fuel. Working on getting the correct tank for my use. It is all together and ready to go as soon as I get a tank. I have a family member that has a smaller Westinghouse, that is the reason for my purchase. I’m excited !
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com