Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7 out of 5
4.7
(2,644 Reviews)
Open Ratings Snapshot
Rating breakdown 2,644 reviews
5 Stars
2,149
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product. 
(
2,375 out of 2,480
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5 out of 5
5
Great generator!
on October 18, 2022
Posted by: Mrhugs4
Great generator! I'm sure it will serve me well for many years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Worked flawlessly and fired right up
on October 20, 2022
Posted by: RidgeMan
from MD
We live on a hill and wind is terrible. Kind of excited for the next power outage to test this under real circumstances. I didn't need to run everything at once but tried a real life power outage scenario at ran my house way better than expected!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent user manual/delivery
on October 23, 2022
Posted by: Veto
from Maryland
Just got it yesterday, fired it up today .. started immediately… have not ran a load yet. But will, after the break-in period… unfortunately I have to run it for at lease 5 hours before I can put a substantial load on it.. but will have that done in a few days.. no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid, well built generator
on October 25, 2022
Posted by: Senior guy
from Nova Scotia, Canada
I just received this. Attached the battery, assembled the wheels and lift bar. Added the supplied oil and put some gas in the tank, with only the most brief hesitation the generator started right up. After reading many reviews that commented on the awkward placement of the oil drain I was pleased to see that Westinghouse seem to read the reviews on their products and have added a drain hose (I'll try to attach a photo). Though the machine is heavy the large wheels and hefty lift handles make it like moving a medium filled wheelbarrow, I had no problems pushing it up the ramp to my shed or across my soft lawn including a slight grade (note that I'm an out of shape senior). Overall my initial impressions are very positive.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great product
on October 26, 2022
Posted by: Anonymous
from Advance
We bought the WGen 12000DF to replace an older generator we had. It works amazing It does everything I can through at it. The packaging was fantastic It didn't have a scratch on. On top of all the features this generator has, having a remote to start and stop it makes it worth every penny.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Wonderful generator
on October 26, 2022
Posted by: Jrow
from Lily Kentucky
Wonderful generator
I absolutely love this product very easily assembled fired right up the very first time plenty of power for my needs no more dark cold Nights for us
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Just what I needed
on October 27, 2022
Posted by: Maccabee
from Sonora, Texas
I bought after the fabled Texas Winter of 2021. Of course ERCOT was so embarrassed that they mandated improvements so that we have had only a few outages since and mostly less than an hour. I have not run it enough to perform normal maintenance. However, I can comment on a couple of recommended improvements. The oil dipstick fits too tightly into the access hole. The wire handle so small that it is difficult to insert due to bending, and to extract, because it is so tight.
Also to prevent gasoline w/ ethanol from crystallizing in the carburetor or the fuel lines, the gas must be drained. This is difficult because the hose from the tank to the valve is behind the valve switch plate. I can remove the hose from the valve but it is not long enough to reach to a drain bucket.
Same problem with adding oil. The cap is recessed so that I had to buy a funnel with long spout to get oil in.
Just some inconveniences. All in all, a great product
I would recommend this to a friend!
Response from westinghouse.comBy Customer CareNovember 4, 2022
Thanks for your review. Please do not hesitate to contact us at support if you have any questions or needs.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Excellent price
on October 27, 2022
Posted by: Josie27
from Crivitz wisconsin
I bought this unit and couldn't be happier runs great great product
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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