Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,643 Reviews)
Rating breakdown 2,643 reviews
5 Stars
2,148
4 Stars
360
3 Stars
67
2 Stars
17
1 Star
51
96%of customers recommend this product.
(
2,374 out of
2,479)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
240 volts exactly
on January 11, 2022
Posted by: MikeRR#3
from Aledo, IL
Ran the generator for about an hour before the 20 pound LP cylinder froze up. The temperature at the time was 26 degrees F and starting to snow. My intent is to set up the generator to be able to fuel it from the 500 gal LP Gas tank. I purchased it partially because it was the largest portable generator that specified less than/equal to 5% harmonic distortion. According to my electrical tester the generator produced 240 volts with each leg testing 119 volts. Lights, computers, wireless router, electric oven, TV, everything operated normally while being powered by the generator.
The engine started on the second try after fuel reached the cylinders. I look forward to getting it installed as I planned. It performed as advertised and as expected, but admittedly for only an hour.
It is not an issue for me because I live in a very rural area, but I would be concerned with how loud the generator was if I lived in an urban setting with a neighbor's house a few feet away.
One request... more detail of how to read the dipstick. Should it be fully inserted before taking a measurement?
Delivery through R&L Carriers was perfect.
The engine started on the second try after fuel reached the cylinders. I look forward to getting it installed as I planned. It performed as advertised and as expected, but admittedly for only an hour.
It is not an issue for me because I live in a very rural area, but I would be concerned with how loud the generator was if I lived in an urban setting with a neighbor's house a few feet away.
One request... more detail of how to read the dipstick. Should it be fully inserted before taking a measurement?
Delivery through R&L Carriers was perfect.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on January 28, 2022
Posted by: Ethan45
from Michigan
Runs the whole house. Has everything I need in a generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Dual Fuel Generator
on January 31, 2022
Posted by: sammy11
from Grand Rapids MI
I was looking for a Dual Fuel Generator and Westinghouse had what I was looking for.
It is powerful enough to run my entire house during a power outage.
One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.
It is powerful enough to run my entire house during a power outage.
One drawback is that the oil dipstick is hard to reach and not easy to get out or put back in again. Other than that so far I am really glad that I purchased this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
very dissatified with this product..
on February 2, 2022
Posted by: Donnie49
from Netcong NJ
ran generator for 45 minutes and it stopped and would not start again.Handled load while it was running up until it stopped..I've had Briggs and Stratton,Generac and Champion generators with no problem so i figured i would give Westinghouse a try.. I retired from a utility and we had a lot of 34.5 kv transformers and 12.5 kv circuit breakers and they were very reliable i guess because they were made in the US..
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Performance
on March 21, 2022
Posted by: The Troll
from Westchester County, NY
I purchased this generator to power my house and I also wanted the option of dual fuel, because with some of the power failures we have had in our area, gas stations could not dispense gasoline. This generator easily powered my home when I tested it. It easily supplied my two refrigerators, boiler, and a large air conditioning unit (the condensing unit and the air handler). This was done while running on propane.
This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.
This generator is not noisy-probably as loud as a riding lawn mower. The generator is fits in the back of my garage, and for a man with a bad back, I had no problem maneuvering it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Top of the line Generator!
on March 24, 2022
Posted by: Heaven Bound
from Claysville, PA
Powerful, efficient, and quiet! After extensive research, I found the W12000DF Generator is the most efficient on fuel in the class of its size... AND it's the best bang for your buck. Along with a great warranty, what's to hesitate? It provides more runtime on a tank of gas than other comparable unit I looked at. We also heat our home with propane, so this spring, I'm planning on running a line to the rear patio so there will plenty of fuel for any extended outage situation.
There are plenty of outlets. The weatherproof outlet covers are a great feature, snap in place. We live in a rural area and the electric goes out every season. This past winter it was out for 5 days...frustrating as it is, but finally we can run our entire home on this plant alone...we have 2 separate electric entrances, and it runs both. Before, on our little generator, we could only run on 110; a few lights and no appliances; now we can run everything, including the electric range, water heater, well pumps and even my small welder (if I need it).
For a portable unit, this Gen packs a great punch. It's heavy, but once in place, it'll just do its thing. I love the push button start and the remote start FOB...super easy; no more pulling recoil cords!...especially in freezing weather! If you use the remote start, the switch on the Gen will have to be "on", which means it will put a continual drain on the battery but just remember to turn it off when in storage. Comes with its own charger, simple to use. Battery is a little difficult to attach but it's kept out of the way and once it's connected, forget about it. The charger port is on the front of the panel so it's not a problem to charge it.
I would suggest purchasing a transfer switch to compliment your unit. I got a 50 amp outside connector box with a twist-lock cord and hardwired the box directly into our circuit panels. Works great!
There are plenty of outlets. The weatherproof outlet covers are a great feature, snap in place. We live in a rural area and the electric goes out every season. This past winter it was out for 5 days...frustrating as it is, but finally we can run our entire home on this plant alone...we have 2 separate electric entrances, and it runs both. Before, on our little generator, we could only run on 110; a few lights and no appliances; now we can run everything, including the electric range, water heater, well pumps and even my small welder (if I need it).
For a portable unit, this Gen packs a great punch. It's heavy, but once in place, it'll just do its thing. I love the push button start and the remote start FOB...super easy; no more pulling recoil cords!...especially in freezing weather! If you use the remote start, the switch on the Gen will have to be "on", which means it will put a continual drain on the battery but just remember to turn it off when in storage. Comes with its own charger, simple to use. Battery is a little difficult to attach but it's kept out of the way and once it's connected, forget about it. The charger port is on the front of the panel so it's not a problem to charge it.
I would suggest purchasing a transfer switch to compliment your unit. I got a 50 amp outside connector box with a twist-lock cord and hardwired the box directly into our circuit panels. Works great!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on April 24, 2022
Posted by: BG12
from Massachusetts
Bought this 3 months ago and finally got the house wired to use it. Fired it up without any issues. Powers on either propane or gas my whole house, approx. 3000 sq ft, including central AC and 2 refrigerators.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator!
on April 29, 2022
Posted by: GwenJ
from North Branch, MI
Excellent quality. Second purchase of this model.
Only thing is the dipstick has very limited access room and is difficult to insert fully, which can result in an over-fill condition. Otherwise, design and execution are excellent.
Only thing is the dipstick has very limited access room and is difficult to insert fully, which can result in an over-fill condition. Otherwise, design and execution are excellent.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com