Customer reviews from westinghouse.com
Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Average customer rating
4.7
(2,692 Reviews)
Rating breakdown 2,692 reviews
5 Stars
2,186
4 Stars
368
3 Stars
69
2 Stars
18
1 Star
51
96%of customers recommend this product.
(
2,410 out of
2,516)
Customer Reviews for Westinghouse - 18,000/14,500-Watt Gas Powered Portable Generator with Remote Electric Start, Low THD, and 50 Amp Outlet - Blue
Customer Rating
5
Great Generator
on October 4, 2024
Posted by: drae
Nice quiet generator .. love the remote control start feature
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WGen14500DFc
on October 4, 2024
Posted by: Tadd_25
from Shady Valley, TN
I just bought this generator and I can’t believe how many features it has…remote start, duel fuel. It’s just a impressive machine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
14500 generator
on October 4, 2024
Posted by: GenX62
from North Carolina
Replacement for a home lite 5k, oil dip stick is sub par trying to get it in and out is a royal pain. Trying to check oil level on it is nearly impossible with new oil. Shiney dip stick clear oil and no cross hatching on it. No information in manual about oil filter
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
part number, other than change it at 300 hours. Hopefully everything works ok after test run and break in.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, October 7, 2024
Hi,
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Thank you for your purchase and for sharing your feedback with us. We’re sorry to hear about your experience and want to assure you that we’re committed to making this right. I’ve forwarded your concerns to our quality control manager to address the issue and prevent it from happening in the future. We truly appreciate you bringing this to our attention, as it helps us improve. Please don’t hesitate to reach out to us at support@wpowereq.com or call 1-855-944-3571—we’d be happy to assist you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs perfect every time on gas or propane
on October 4, 2024
Posted by: JRRT
from Spring, Tx
The problem with this generator is the 50 amp receptacle is right over the wheel so it binds the cord which is not good.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Seems well built
on October 4, 2024
Posted by: Thorney4thelord
from Indiana
Just got and opened. I have not ran yet but seems loke a very nice built machine. It is large but easy to get around. I will send in another review after operation.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome power
on October 4, 2024
Posted by: Dbk8907
from Ga
Just hooked it up works good well made will followup
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliable great performance!
on October 4, 2024
Posted by: Aston 2024
from South Carolina
Needed a power source powered the appliances Needed in my home after storm!Thanks Westinghouse!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Leaking oil
on October 3, 2024
Posted by: Jpn0079
from Florida
Brand new Westinghouse WGen9500DF leaks oil!!!!!!!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, October 4, 2024
Hi,
We sincerely apologize for the issues you’re experiencing with your generator. Thank you for bringing this to our attention. I have forwarded your concerns to our quality control manager to ensure a prompt resolution. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work diligently to address this for you.
Thanks,
Sydney, Westinghouse
We sincerely apologize for the issues you’re experiencing with your generator. Thank you for bringing this to our attention. I have forwarded your concerns to our quality control manager to ensure a prompt resolution. At your earliest convenience, please contact us at westinghousevip@wpowereq.com, and we will work diligently to address this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com