Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,455 Reviews)
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product.
(
2,216 out of
2,317)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5
Works Great
on December 7, 2024
Posted by: JSim
from Missouri
Used for portable welding. Seems to do the trick. Also enough capacity to use as a backup power source when the power goes out.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Best bang for the buck.
on December 6, 2024
Posted by: Ajroy
from Florida
I did a lot of research on my needs to power my home in an emergency.I determined the 14500 watt model was just what I needed.The packaging was great and did its job, the build quality of the wgen line is top notch.Ive already owned a wgen 9500df and used it throught 2 hurricans in Florida.I wanted a little more power so I upgraded to the wgen14500df.I would highly recommend Westinghouse Generators.Alot of the cheaper models from other manufacturers use aluminum windings instead of copper. You get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Terrible service regarding warranty
on December 6, 2024
Posted by: Pistoffinsulater
from Campbell river bc
I bought this unit 2023 so it's still under warranty. Mechanair is unable to provide a service center to me to have my unit repaired. It's no longer producing power though the engine works fine. I run a sprayfoam business and the downtime has cost me 20k in lost revenue. Given no other options I've had to buy a new unit to replace the broken one and now I'm having problems with that one too.
I've bought these machines with a three year warranty. I deserve a working machine.
I've bought these machines with a three year warranty. I deserve a working machine.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 9, 2024
Hi,
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thanks,
Sydney, Westinghouse
Thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse 9500dfc Portable Generator
on December 6, 2024
Posted by: Dean o8 u
from Az
This is a great generator. Easy to assemble, started up immediately and runs great.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Excellent Generator
on December 6, 2024
Posted by: Hudson55
from Greene NY
This is my second purchase for the same generator by Westinghouse and this purchase is for my daughter.We have several power outages a year and I can run everything I need when the power does go out with no problem whatsoever.This certainly is a well built generator and the price too is hard to beat,you just can't go wrong with this generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
This generator, so for, very good, designed right
on December 6, 2024
Posted by: NelsonW
from VA
Time will tell how great this generator really is.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great features
on December 5, 2024
Posted by: higk
from lagrande,or
Bought this last year and has been good .Very easy to manuver.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Should be Zero Stars but I can't
on December 5, 2024
Posted by: TopSurface
from Milwaukee
I bought this beast to run my commercial floor grinding and epoxy business. The first 4 months it ran well. After that it would start up and whenever I put a load on the generator it would cut off. It's a pain to keep restarting the generator every 10 to 15 minutes because it keeps cutting off.
Thank you Westinghouse for making my life harder than it really is. I can run 2 generac generators nonstop with no issues.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 6, 2024
Hi,
Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further.
Thanks,
Sydney, Westinghouse
Thank you for your feedback, and we're sorry to hear about the issues you've encountered. This isn't the experience we aim to provide to our customers. We'd like to help resolve this for you. Please reach out to us at westinghousevip@wpowereq.com so our team can assist you further.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com