Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7 out of 5
4.7
(2,465 Reviews)
Open Ratings Snapshot
Rating breakdown 2,465 reviews
5 Stars
2,009
4 Stars
332
3 Stars
57
2 Stars
19
1 Star
48
96%of customers recommend this product. 
(
2,221 out of 2,322
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5 out of 5
5
Great features for whole home power backup
on October 23, 2026
Posted by: BDNRG
Seems to be a beefy machine, easy to understand and enough power to run whole home in power oiutages.
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
on October 23, 2026
Posted by: Luke0311
from Elwell, MI.
Bought this month ago haven't had the chance to use it yet. But im sure it will get the job done.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on October 20, 2026
Posted by: DrPig
This generator is a monster. easy turn on, love the tires are not air, a tad heavy but a not immovable. Looks great, Powers my 3400SQ FT home, 5 ton AC and all. Love It.
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Having issues
on October 19, 2026
Posted by: alzz
I bought this a couple months ago worked fine. Did have issues with starting but was easily resolved. Now have oil bubbling out of welded bracket on exhaust.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
on October 11, 2026
Posted by: Josef
from Waldron Arkansas
We purchased this beast last month. Put oil and gasoline in it. Hooked up the battery and hit the start button. Simple as that. Hopefully we don't need it this winter but if we do I know it will power our house.. so far I'm totally pleased. Its heavy enough that I don't have to worry about anybody running off with it..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Easy to Set up
on October 11, 2026
Posted by: HSB32
Ran great for about 8 hours on 10 gallons of gas before it ran out. When I refilled it, I had trouble with it flooding out and soaking the spark plugs. Took a couple of hours to get it running again after cleaning spark plugs several times. Couldn't tell if it was carburetor or the automatic choke getting stuck. Hopefully, it doesn't happen again but if it does, I'll call support. All in all, I think it's going to work out great for our needs.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Heavy Duty Generator!
on October 9, 2026
Posted by: Southie7294
Great Heavy Duty generator able to power my whole 3600 square foot house. I feel very safe having this as it will save my 3 freezers and fridges from food damage and keep us cool during the tropical storms we get in FL. I would highly recommend this generator
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Strong Running
on October 4, 2026
Posted by: D2026
from Michigan
My WGEN20000C Powers my whole house without issue and super simple set up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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