Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,465 Reviews)
Rating breakdown 2,465 reviews
5 Stars
2,009
4 Stars
332
3 Stars
57
2 Stars
19
1 Star
48
96%of customers recommend this product.
(
2,221 out of
2,322)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
4
New Generator
on December 29, 2025
Posted by: ddelutis
from Boston MA
So far assembly was okay. Instructions said use washer for the wheel axles and there was none.
Also the hole for the pin to hold the handles stable on one side was not completely drilled through.
Also the hole for the pin to hold the handles stable on one side was not completely drilled through.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Too early to tell
on December 29, 2025
Posted by: The yeti
Having issues with it starting. Not sure if it’s the battery or starter
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 6, 2026
Hi,
Thank you for taking the time to leave a review. We’re very sorry to hear about the difficulty you’re experiencing starting your generator and appreciate you bringing this to our attention. Our service team would be happy to assist and work toward a quick resolution. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll help get this taken care of as soon as possible.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to leave a review. We’re very sorry to hear about the difficulty you’re experiencing starting your generator and appreciate you bringing this to our attention. Our service team would be happy to assist and work toward a quick resolution. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll help get this taken care of as soon as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect with plenty of Power
on December 21, 2025
Posted by: Hotdog Man
from Florida
I bought this generator for my food truck that is all electric
I had a 12000w of another brand that wouldn't pull half of it. Researched and found this Westinghouse 28000 PW 20000c
A little heavy but for this size that is to be expected. No more power issues.. Highly Recommend
I had a 12000w of another brand that wouldn't pull half of it. Researched and found this Westinghouse 28000 PW 20000c
A little heavy but for this size that is to be expected. No more power issues.. Highly Recommend
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
We shall see
on December 20, 2025
Posted by: PapaClint
from Lakeland
Have a smaller generator which does a good job with the house decided to try the mother of them all this year hopefully I won’t have to use it but if So😀😀
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Amazing Generator
on December 17, 2025
Posted by: mangotoosmooth
from Florida
Great product, works outstanding, keeps everything we need powered up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great
on December 16, 2025
Posted by: Bob272jdjdjdj
Happy with it! Would recommend and encourage others to buy
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on December 12, 2025
Posted by: AAA1
from Texas
I just received my generator and it was very easy to assemble. The instructions for the quick start guide were very helpful.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Whole home generator.
on December 10, 2025
Posted by: 4meseb
from Newville, PA
This thing is a beast. I bought it to replace a Generac GSP15000. It peaks out at 19,500. My new one is 20,000 base and 28,000 peak. With a well pump, central AC, hot water heater, washer and dryer, we should be able to handle all of it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com