Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,455 Reviews)
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product.
(
2,216 out of
2,317)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5
on April 5, 2026
Posted by: Yellowfever
from Millsboro, Delaware
Very well made, easy to prepare to start. Key fob is a great idea. Purchased for a whole house back up, hope to never use it ☺️ Also purchased the 15ft power cord, very heavy duty !!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Pretty good
on February 16, 2026
Posted by: JH9152
Haven't had to use it yet. Seems good so far. I like it
Written by a customer while visiting westinghouse.com
Customer Rating
5
No more power outages
on February 10, 2026
Posted by: MrKingery
from Roanoke Virginia
Very pleased with this generator, runs whole house and more.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Turns off
on January 24, 2026
Posted by: Angulo_roy
from Maryland
So far so good. The only issue I’m having, it turns off when I have a few items plugged in. Less than running load.
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, February 11, 2026
Hi,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Thank you for letting us know about this. We’re genuinely sorry for the inconvenience you experienced. Your feedback has been passed along to our quality control team as we work to improve our products. Please feel free to reach out to us at 1-855-944-3571 or support@wpowereq.com, and we’ll be happy to assist.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product!
on January 22, 2026
Posted by: Shannon 0224
from Lexington KY
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Awesome Generator
on January 16, 2026
Posted by: Bertman
from North Carolina
There was very little assembly required. After adding oil and fuel, it cranked up on the second try. After the initial startup, it has cranked up on the first try. It is very well built and runs great. It is heavy, but not hard to move around.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
New Generator
on December 29, 2025
Posted by: ddelutis
from Boston MA
So far assembly was okay. Instructions said use washer for the wheel axles and there was none.
Also the hole for the pin to hold the handles stable on one side was not completely drilled through.
Also the hole for the pin to hold the handles stable on one side was not completely drilled through.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Too early to tell
on December 29, 2025
Posted by: The yeti
Having issues with it starting. Not sure if it’s the battery or starter
I would recommend this to a friend!
Response from westinghouse.comBy eComm, January 6, 2026
Hi,
Thank you for taking the time to leave a review. We’re very sorry to hear about the difficulty you’re experiencing starting your generator and appreciate you bringing this to our attention. Our service team would be happy to assist and work toward a quick resolution. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll help get this taken care of as soon as possible.
Thanks,
Sydney, Westinghouse
Thank you for taking the time to leave a review. We’re very sorry to hear about the difficulty you’re experiencing starting your generator and appreciate you bringing this to our attention. Our service team would be happy to assist and work toward a quick resolution. Please contact us at support@wpowereq.com or 1-855-944-3571, and we’ll help get this taken care of as soon as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com