Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,455 Reviews)
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product.
(
2,216 out of
2,317)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
1
Startup & Run didn't go well
on June 12, 2022
Posted by: Need mine fixed
from Red Bluff, Ca
I purchased March 18 2022, received March 31 2022, stored in garage until June 10 2022 for initial startup & run...followed all startup procedures. Then ran under moderate load for about 5-10 mins then it shut down. Ran again in an hour or so w/o any load and it shut down within 5-10 mins. I then called customer service.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5
Robust design! Simple set-up.Purrs like a kitten!
on June 11, 2022
Posted by: Hacksaw
from Old Town, FL
Minor assembly went easily, added oil, connected the propane line, and started after about 2 seconds of cranking. Ran smooth, and quieter than expected.
Was afraid for the worse when it arrived, as the packaging was destroyed by the shipper, but amazingly all the parts were there, and the wrap around frame protected the generator well. It arrived on end instead of on its base, but other than a couple minor scratches, it was undamaged. Great design, and well built!
Really like the push button start, as well as the multi-function status meter on the front panel.
It’s intended usage will be a back-up for the inevitable hurricanes here in Florida, so the bonus remote start key fob will allow me to cycle it as needed to conserve fuel, without having to trudge out in the weather to strop and start it.
Really slick!
It was specifically purchased due to its dual fuel capability, and unless it is an absolute emergency, it will never see gasoline. Have a 100lb tank of propane all ready to go, and know from experience that abstaining from gasoline will prolong engine life, not to mention never having to worry about propane going ‘bad’ if not used! Another plus for the product!
5 stars well deserved!
Was afraid for the worse when it arrived, as the packaging was destroyed by the shipper, but amazingly all the parts were there, and the wrap around frame protected the generator well. It arrived on end instead of on its base, but other than a couple minor scratches, it was undamaged. Great design, and well built!
Really like the push button start, as well as the multi-function status meter on the front panel.
It’s intended usage will be a back-up for the inevitable hurricanes here in Florida, so the bonus remote start key fob will allow me to cycle it as needed to conserve fuel, without having to trudge out in the weather to strop and start it.
Really slick!
It was specifically purchased due to its dual fuel capability, and unless it is an absolute emergency, it will never see gasoline. Have a 100lb tank of propane all ready to go, and know from experience that abstaining from gasoline will prolong engine life, not to mention never having to worry about propane going ‘bad’ if not used! Another plus for the product!
5 stars well deserved!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Look great!
on June 10, 2022
Posted by: Hoppy1971
from Arkansas
Just unpacked and fired it up. No dings during shipping and everything seems to be working great!! Will report back if this analysis changes.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy to use
on June 8, 2022
Posted by: Ksd8
from LeRoy, MI
I bought this a month ago and have only tried it out once. It started on the second try and I only had to push the button once. It's not the quietest generator but it is not too loud. It's very easy to use and set up. I hope I won't need it next winter but I should be set when I do.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well made machine
on June 8, 2022
Posted by: Rhanson
from Alabama Gulf Coast
Well built. Everything is very sturdy including the shipping container. Everything included to get it up and running. Clear instructions and owners manual. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
EASY SET UP
on June 7, 2022
Posted by: Bpoxbow
from Central Florida
Living in the Southeast I am constantly reminded of the need for alternative power due to our frequent hurricanes and extreme weather conditions. This unit does it all! It can run my entire household, barn and well. Prior to purchasing, I used three smaller units to try and achieve the same result. I do wish it had a pull start in addition to the electric starter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Just enough to run everything I need
on June 7, 2022
Posted by: Another Guy
from Texas
I just purchased the WGEN12000. I had an electrician hook up everything needed to connect it to my home and it ran everything in my house, even my 5ton AC after the electrician installed a soft-starter on my AC. Ran everything without a hiccup. The remote starter is great. ONLY thing is you have to have the battery switch on the generator turned on. I'm guessing you shouldn't leave the battery switch on or it will drain the battery. Will it drain it if left on? Don't know yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great product
on June 6, 2022
Posted by: giestrada2
from Hollywood Florida
I just bought this product and it is amazing with numerous ways to connect anything and everything you can imagine and also the way it’s so simple to use! Would recommend anyone who is looking for a generator to purchase this one, it’s worth every penny!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com