Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7 out of 5
4.7
(2,455 Reviews)
Open Ratings Snapshot
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product. 
(
2,216 out of 2,317
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5 out of 5
5
Excellent user manual/delivery
on October 23, 2022
Posted by: Veto
from Maryland
Just got it yesterday, fired it up today .. started immediately… have not ran a load yet. But will, after the break-in period… unfortunately I have to run it for at lease 5 hours before I can put a substantial load on it.. but will have that done in a few days.. no problem
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Worked flawlessly and fired right up
on October 20, 2022
Posted by: RidgeMan
from MD
We live on a hill and wind is terrible. Kind of excited for the next power outage to test this under real circumstances. I didn't need to run everything at once but tried a real life power outage scenario at ran my house way better than expected!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Good Generator
on October 19, 2022
Posted by: The Master
from Florida
Reliable, has an easy manual to follow. Started up with the first try
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2 out of 5
2
Not Impressed
on October 19, 2022
Posted by: Snakeiis
from Ontario
So, I set up Gen. Missing bolt for battery. Found a bolt and installed. Filled with oil and started without load. Looked around a saw gas shooting out near propane hookup and cooling fan was sucking it in and spraying all over Gen. Shut down and traced back under air filter. Removed lower housing for air filter and found one of the bolts loose too. The fuel shut off pushed out of the housing also when we tried to troubleshoot and lost more gas. Found one of the fuel lines cracked at clamp. I replaced the line. Running ok.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Customer CareOctober 20, 2022
We are sorry to hear about the issues you experienced with a new product. We will contact you shortly to learn more about the issues to share with our quality and engineering team.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator!
on October 18, 2022
Posted by: Mrhugs4
Great generator! I'm sure it will serve me well for many years.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
It starts up very quick
on October 17, 2022
Posted by: Tricky Mick
from Ruther Glen, Va
I have never used a westinghouse product before, but my son-in-law has and he informed me how good your products are, so I decided to get one. I haven't had a chance to use it much, but so far I like it fine.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Solid looking
on October 17, 2022
Posted by: Derek902
from Canada
Just recieved. Packaged well. Looks sturdy. Looking forward to getting it set up
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Fires Right Up!
on October 17, 2022
Posted by: Zhigo16
from Syracuse, NY
Purchased the WGen Dual Fuel 12KW/9.5KW generator on Tuesday and it was delivered free the following Monday. Assembly was easy even for a 60 y/o woman despite this 200+ lb beast. Filled oil. Hooked up propane regulator. Connected battery, turned on & started it up. One press of the start button & it automatically tried to start 3 times before firing up. Powered the main breaker & tested all the 120V outlets...all drawing power. Tesyed the remote key fob several times & she shuts off & restarts like a champ.. Will have an electrician install a transfer switch & interlock before it gets cold so I can have peace of mind this cold dark winter.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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