Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,455 Reviews)
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product.
(
2,216 out of
2,317)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5
So far so good
on October 11, 2023
Posted by: MacKenzie
from California
I bought this from FactoryPure, they had great customer service and were very helpful with this purchase!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Easy set up and easy start
on October 6, 2023
Posted by: Sam2772
from Wheeling, wv
Bought this a month ago and fits all my needs for running my house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on October 5, 2023
Posted by: C P Robby
from WV
Does everything I need so far I’m very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great product!
on October 4, 2023
Posted by: TripperThree
from California
This generator has been able to power our complete home with no issues. Really grateful for the product since we get outages quite regularly.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
3
Great Powerhouse, but starter issues
on October 4, 2023
Posted by: BBriere
from Ottawa, Ontario, Canada.
I bought this Generator in November of 2022 and it's been great and easy to use, easily handing whole house power needs. I love how easy it is to maintain and change the oil. Only problem is that the starter had begun to fail after only few months of use. I'm now trying to get it replaced under warranty, it's not exactly a easy machine to move around.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, Zach, October 4, 2023
Hello, thank you for your purchase, we are sorry to hear about your issues with the starter. Please reach out to us at 1-855-944-3571 or support@wpowereq.com and we will be happy to help! Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works great
on October 3, 2023
Posted by: Welder2
from Annville Pa.
Purchased this to run the must haves during my frequent power outages here in the country and works great
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Need to have mechanic experience
on September 29, 2023
Posted by: Galloo
from Dexter ny
Right out of box would not run
I have 30 yrs small engine mechanics so I found spark
Fuel to carburetor but wasn’t going through removed bottom shut off and it was gummed up from gas sitting from factory cleaned rest of carburetor internals and put back together runs fine now
I have 30 yrs small engine mechanics so I found spark
Fuel to carburetor but wasn’t going through removed bottom shut off and it was gummed up from gas sitting from factory cleaned rest of carburetor internals and put back together runs fine now
I would recommend this to a friend!
Response from westinghouse.comBy Zach, eCommerce, October 2, 2023
Hello, thank you for your purchase, we are sorry to hear about your experience with the unit! Unfortunately, with gas powered engines that use a carburetor there is the possibility of it getting gummed up. We test our units at the factory to ensure that we are providing the best product possible. If there is anything we can do to make things right for you, please reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product for the Price and easy setup
on September 29, 2023
Posted by: Anonymous
We just purchased the 12500DF Generator and it works like a charm! We purchased a Duramax and issues with it from the start. The delivery service delivered it to where it need to go and was easy to setup.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com