Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7
(2,465 Reviews)
Rating breakdown 2,465 reviews
5 Stars
2,009
4 Stars
332
3 Stars
57
2 Stars
19
1 Star
48
96%of customers recommend this product.
(
2,221 out of
2,322)
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5
Generator
on December 30, 2023
Posted by: LaJuonna
from Michigan
Just hooked it up and test ran it. Started right up but haven't needed to use it yet.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy set-up
on December 26, 2023
Posted by: Angus farmer
from PA
I got this for backup power for storms. Set-up went very smoothly. Happy I’m now ready for a power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very nice! Very Quick delivery
on December 25, 2023
Posted by: Smouric
from Ohio
Delivered quickly
Fires right up
Seems like great power
Fires right up
Seems like great power
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Well built.
on December 22, 2023
Posted by: Delfino
from Prescott Valley, AZ
The WGen9500DFc is well built, runs great easy to use with a well layed out control panel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Garage generator
on December 22, 2023
Posted by: Jolclark
from Clanton AL
Garbage electronics. Too complicated and too much to go wrong. Took first generator to be repaired and the repair shop had a heck of a time getting any contact with the company. Finally after 3 months of phone calls and emails. They sent me a replacement generator with no serial number so I'll have fun selling this piece of crap that is doing the same thing the first one did by cranking but not starting. Just cranks until the battery cable melts
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, December 29, 2023
Hello,
We are genuinely sorry to hear about the challenges you've faced with your generator, and we appreciate your feedback. Your experience does not align with the quality and reliability we strive to provide to our customers. We apologize for the inconvenience you encountered during the repair process and the subsequent issues with the replacement generator. This is certainly not the level of service or product performance we aim to deliver. Our team is committed to addressing this matter promptly. We would like to make things right for you. Please contact us at westinghousevip@wpowereq.com with any relevant details of your case and we will make sure to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
We are genuinely sorry to hear about the challenges you've faced with your generator, and we appreciate your feedback. Your experience does not align with the quality and reliability we strive to provide to our customers. We apologize for the inconvenience you encountered during the repair process and the subsequent issues with the replacement generator. This is certainly not the level of service or product performance we aim to deliver. Our team is committed to addressing this matter promptly. We would like to make things right for you. Please contact us at westinghousevip@wpowereq.com with any relevant details of your case and we will make sure to get to the bottom of this for you.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
EXCELLENT PRODUIT
on December 21, 2023
Posted by: PASCAL74
from QUÉBEC, CANADA
PARFAIT POUR ALIMENTER LA MAISON LORS DE PANNE DE COURANT.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Génératrice 28000 parfait pour la maison
on December 21, 2023
Posted by: PP74
from Quebec, Canada
Excellent nous attendons une panne de courant …
Manuel en anglais, français et espagnol.
Manuel en anglais, français et espagnol.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse Generator 1200
on December 18, 2023
Posted by: Buddy717
from Texas
Generator works great. Powers house with no issues
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com