Customer reviews from westinghouse.com
Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7 out of 5
4.7
(2,455 Reviews)
Open Ratings Snapshot
Rating breakdown 2,455 reviews
5 Stars
2,002
4 Stars
330
3 Stars
57
2 Stars
18
1 Star
48
96%of customers recommend this product. 
(
2,216 out of 2,317
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 28,000/20,000-Watt Gas Powered Portable Generator with Remote Electric Start and 50 Amp Outlet for Home Backup - Blue
Customer Rating
2 out of 5
2
Pre review - Easy Warranty Registration
on March 4, 2024
Posted by: Serge-Cam
from Riviere-Rouge, Québec, Canada
The registration WEB page asked me to give a review. I went to Bolton, Ontario to pickup my generator. I returned to Quebec without any problem.
The WGen20000 is very heavy, with 580 pounds. The packaging is well done to protect it from scratches and debris on the road.
It seems to be of good construction and placed on a very resistant steel frame with a good coat of resistant paint. In a month or two, I will be ready to make a review, when i will start the generator.
I bought a Generac 200 Amp, Automatic Transfer Switch to use all the power from this 28000 Watt in peak power. I just ordered a Remote Monitor ATS Amf Generator Controller to monitor electric outage from Hydro-Quebec. It was more easy to install for whole house and more practical when I'm away.
With this new controller, i will install all the sensors i need, to monitor this air cooled gas engine. I will see the engine temperature on each cylinder, the oil pressure, oil temperature, Engine revolution (RPM), Battery voltage, Alternator amperage, Hour meter for each electric outage, Oil change monitoring and some other engine failures
Response from westinghouse.comBy eCommMarch 5, 2024
Hi Serge, thank you for your purchase and your detailed initial review! We look forward to hearing about your experience with the WGen20000 once you have had a chance to fully utilize the generator! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com.
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Strong Generator Power
on March 4, 2024
Posted by: Champski11
from Mohrsville, Pa
Nice extra features strong Generator is able to power 90% of my house. Very happy with product.
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
i love the 50amp service.
on March 3, 2024
Posted by: jdburns55
from Arkansas
i bought this power plant to help with power outages. It does more than I realized. I saw the smart switch outlet but didn't understand just what it would do until I read the user manual. actually turn on and off when the electricity fails. by itself. I haven't had to use it yet but i know i love it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Awesome Generator That Delivers!
on March 1, 2024
Posted by: Josh2191
from Lubbock, TX
This generator is perfect for my small business and delivers everytime I need it too!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Generator
on March 1, 2024
Posted by: Jimbob2024
from Orma,WV
I bought this and am happy I did. It's way bigger than I was expecting.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Maximum Performance
on February 29, 2024
Posted by: Careyt
from Versailles KY
I have already used this generator during a power outage. Enough capacity to power refrigerator, stove top, microwave, freezer, hot water heater, and several plugs and lamps. Easy to start. One feature I wish it had is a backup pull cord start. So keeping battery charged for electric start is important.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
GREAT FEATURE, GREAT PRICE
on February 26, 2024
Posted by: gearbear
from Tamaqua, Pa
I Finally found a generator that will power my whole house, including well and heat pump during power outages
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Well made
on February 26, 2024
Posted by: Bud66
from New york
Added oil hook up LP started right up and made power .
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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