Customer reviews from westinghouse.com
Westinghouse - 2,800-Watt Gas and Propane Dual Fuel Portable Inverter Generator with Recoil Start, Quiet Technology, CO Sensor - Blue
Average customer rating
4.7
(5,110 Reviews)
Rating breakdown 5,110 reviews
5 Stars
4,034
4 Stars
931
3 Stars
90
2 Stars
20
1 Star
35
98%of customers recommend this product.
(
4,800 out of
4,888)
Customer Reviews for Westinghouse - 2,800-Watt Gas and Propane Dual Fuel Portable Inverter Generator with Recoil Start, Quiet Technology, CO Sensor - Blue
Customer Rating
5
Great features
on April 8, 2023
Posted by: Lambie
from Kuna, Idaho
This is my second iGen2500 generator. I plan to run them parallel to provide the necessary power. I have an iGen4500 but it is too heavy to lift into the back of my truck. I can easily pick this one up and load it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features!
on May 8, 2023
Posted by: Luis7163
from Penitas,Tx
This Generator has really helped me when there's an outage!
Written by a customer while visiting westinghouse.com
Customer Rating
5
360 machine
on July 27, 2023
Posted by: Blank ink
I use the generator for my 360 machine in the park it was great they provided me with many hours of service. I was so happy with it.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Check Spark Plug
on November 20, 2023
Posted by: AZ Snowbird
from Arizona & BC Canada
Upon first start up and break in period the generator seemed to run ok, but as soon as and electrical load of more than 200 watts was plugged in, the greater would would have a significant surge and die. Thought it was a fuel system problem, read another reviewer indicating both of his new units had fouled spark plugs from factory, so I checked mine. The plug was not fouled, but cracked/broken. All good once a new spark plug inserted.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
igen2800c
on June 5, 2025
Posted by: Indian Bill
from Marineland, Florida
I receently bought this. Started on first pull using it for lights and a small ac in a shipping container.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exactly as advertised
on February 14, 2026
Posted by: JTMoney64
from South Carolina
Just unboxed, read manual, added oil and gas - crancked right up, good steady power with 11 amp angle grinder. Seems like a quality product with good bang for the buck.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Powerful little generator, quality control issues
on April 17, 2019
Posted by: Ciscoz
from Winnipeg, Manitoba
After much research into which suitcase size generator had the best options, performance, decibel level, and price point I came to the conclusion that the Westinghouse iGen2500 fit that bill. This model is the same size as most 2000 surge/1700 run size generators, but this one performs at 2500 surge/2200 run capability. It also has some handy digital monitoring that most small generators don't. My concern was that a number of reviewers on various sites reported receiving damaged units from the factory, specifically broken spark plugs and spark plug caps. I reside in Canada and would have ordered from a Canadian supplier to simplify the return process (in case this was needed), however the only Canadian retailers for this generator, Home Depot Canada and Amazon.ca, had no stock and had no known restock date. So, hoping I would not need to submit a return I ordered one from Home Depot USA who had the best U.S price I could find, but required a trip to the U.S to pick up as they will not ship to Canada. To my dismay the unit I received was damaged. The spark plug was cracked, and the engine shut-off switch (behind the front panel) was broken. The spark plug was no big deal, but the kill-switch repair would have involved major disassembly, so it had to be returned, which meant a return trip to the border, as Home Depot would only cover return shipping within the U.S. and UPS could not figure out how to charge me just the difference. Home Depot handled the return very quickly. By the time all this took place, I discovered stock of this item was available in Canada thru Amazon.ca again so I was able to re-order the item within Canada. The second unit arrived with some serious crud/sediment in the gas tank, and what looked like small rust spots and staining on the inner gas tank walls that required numerous flushes to clear, but no physical damage was evident. I decided to take a chance that the crud appeared since the factory run-up and hope a good rinsing will prevent any further issues. It appears to have a small inline fuel filter that should catch any remaining sediment, and can be replaced if required. After careful break-in it seems to be operating as well as I'd hoped, and is able to run numerous tools and produce the expected 2500/2200 watts. The digital monitoring is very nice, cycling thru the various information modes and keeping me notified of all the important data regarding its operation. A friend who works in construction and uses numerous of the expensive "H" variety generators confirms this unit is as quiet as their red units, which is supposedly where the bar has been set. So despite the initial quality control issues, I will give it a 4 star rating for now, hoping the initial purchase experiences don't reflect the longevity I hope to get out of this generator, to be used as my supplemental RV power supply. Here's hoping Westinghouse reads this and corrects the problems coming out of the factory so others can enjoy their fine product without the hassles of returns and having to deal with these sorts of issues in a brand new unit.
I would recommend this to a friend!
Response from westinghouse.comBy Westinghouse, April 18, 2019
Hi Ciscoz,
We appreciate the time you took to leave such a detailed review of your experience! We're very sorry to hear about the incident with the shipping troubles between Canada and the U.S. and apologize about any inconveniences it may have caused you. We understand it may have been frustrating, but we're happy to hear that you were able to get it resolved properly.
It is very normal to see sediment in the fuel tank as that is a byproduct of the assembling process.It sounds like you were able to properly flush it out and get it started without a hitch. After all is said and done, we're very glad that you are enjoying your new iGen2500.
Thank you for bringing this to our attention as we will definitely keep it in mind for any future improvements we may implement in the future. Once again, thank you for selecting Westinghouse as your top choice for portable power!
Have a great day!
We appreciate the time you took to leave such a detailed review of your experience! We're very sorry to hear about the incident with the shipping troubles between Canada and the U.S. and apologize about any inconveniences it may have caused you. We understand it may have been frustrating, but we're happy to hear that you were able to get it resolved properly.
It is very normal to see sediment in the fuel tank as that is a byproduct of the assembling process.It sounds like you were able to properly flush it out and get it started without a hitch. After all is said and done, we're very glad that you are enjoying your new iGen2500.
Thank you for bringing this to our attention as we will definitely keep it in mind for any future improvements we may implement in the future. Once again, thank you for selecting Westinghouse as your top choice for portable power!
Have a great day!
Written by a customer while visiting westinghouse.com
Customer Rating
1
Failed out of the box
on June 12, 2019
Posted by: Ronnie
from Nashville, TN
Took delivery and the generator would only stay running for 5 seconds and then turn off. I made sure there was oil and fresh gas. I believe it's a faulty oil sensor. I see a code of 0L.
No, I would not recommend this to a friend.
Response from westinghouse.comBy Westinghouse, July 2, 2019
Good Afternoon,
We highly value our customer feedback on our products and want to thank you for taking the time to write a review on the Westinghouse iGen2500 Generator. We assure that each and every one of our customers receive not only outstanding products but satisfactory service as well. I want to make sure that you get the help and direction you were looking for in order to get your generator up and working properly! Please contact us at service@wpowereq.com or 1-855-944-3571 where we would love to help address any and all of your problems ASAP!
Best,
Westinghouse
We highly value our customer feedback on our products and want to thank you for taking the time to write a review on the Westinghouse iGen2500 Generator. We assure that each and every one of our customers receive not only outstanding products but satisfactory service as well. I want to make sure that you get the help and direction you were looking for in order to get your generator up and working properly! Please contact us at service@wpowereq.com or 1-855-944-3571 where we would love to help address any and all of your problems ASAP!
Best,
Westinghouse
Written by a customer while visiting westinghouse.com