Customer reviews from westinghouse.com
Westinghouse - 10,000-Watt Gas Powered Portable Inverter Generator with Remote Start, Low THD and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.7 out of 5
4.7
(544 Reviews)
Open Ratings Snapshot
Rating breakdown 544 reviews
5 Stars
437
4 Stars
85
3 Stars
14
2 Stars
2
1 Star
6
96%of customers recommend this product. 
(
477 out of 496
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 10,000-Watt Gas Powered Portable Inverter Generator with Remote Start, Low THD and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5 out of 5
5
Good unit.
on July 19, 2026
Posted by: Sadog
from Wisconsin
I purchased this for my home backup and as needed for other projects.
Been a good purchase. Easy to move with wheel and handles.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Westinghouse ECO 10000
on July 15, 2026
Posted by: Mike on Easy st.
Generator seems very well made. Got good reviews. Instructions for operation are very helpful and well documented. Paired remote start with no problems and unit started up on very first attempt. I use it to power my mini splits and it works great. The fold down handle and wheels are a good design.
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great features
on July 6, 2026
Posted by: LN467
I haven’t had a need for it yet but did my research and am hopeful it is an excellent product!
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
It sounded too good to be true
on June 29, 2026
Posted by: Broken1
from Arkansas
Purchased about 6 months ago never had a load on it power went out and is not producing power. it's been a hassle there are no servicers in my area so I need to figure out how to get this Beast to someone that services this thing.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eCommJune 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.

-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
1 out of 5
1
Failed on first use
on June 28, 2026
Posted by: KerryH
Failed on first use. Ran great for about 1 hour - 2 small window unit AC's and small electronics. Added a fridge too to test capacity. After 20 minutes the engine bogged down and shut off. Now it is incapable of starting. Only backfires. I have done all troubleshooting I can do and now need to ask for support. Cannot return to store since oil/gas have been added, so that sucks because I would probably rather just return it than try to fix it. Very disappointed that it didn't survive 2 hours on its first required use.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eCommJune 29, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.

-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Use this generator to power sensitive electronics
on June 23, 2026
Posted by: Haiku Master
So far, not a problem as hardly used. Good generator with great features. Like the inverter model in order to use sensitive electronics
Written by a customer while visiting westinghouse.com
Customer Rating
3 out of 5
3
Very durable!
on June 20, 2026
Posted by: jojo127
The ecoGen10000 Inverter Generator with CO Sensor is a great generator. I highly recommend
Response from westinghouse.comBy eCommJune 26, 2026
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.

-Manny
Written by a customer while visiting westinghouse.com
Customer Rating
4 out of 5
4
Great Features...easy starting
on June 17, 2026
Posted by: ecoGenJon
We just received our new ecoGen10000 generator. It started up without any issues. Filling the motor oil is difficult. The motor is shaking considerably, we hope this stops eventually. The generator has great features such as easy FOB starting.
Written by a customer while visiting westinghouse.com
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