Customer reviews from westinghouse.com
Westinghouse - 10,000-Watt Gas Powered Portable Inverter Generator with Remote Start, Low THD and 50 Amp Outlet for Home Backup - Blue
Average customer rating
4.8
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
420
4 Stars
81
3 Stars
12
2 Stars
2
1 Star
4
96%of customers recommend this product.
(
466 out of
483)
Customer Reviews for Westinghouse - 10,000-Watt Gas Powered Portable Inverter Generator with Remote Start, Low THD and 50 Amp Outlet for Home Backup - Blue
Customer Rating
5
Inverter backup for the whole home!
on July 25, 2024
Posted by: JCinBS
from Blue Springs, MO
I researched for a long while and kept coming back to this model. There’s many things in the home that have sensitive electronics. Why not invest in the right tool even if only for emergencies? The biggest three reasons I chose this model that other models lacked where: size, low THD and the 50 amp output. With a 50 amp inlet to my panel and an interlock safely managing the dedicated breaker for it, I’m actually looking forward to having an outage now!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Emergency Generator
on September 21, 2023
Posted by: Rick_Q
from Cape Coral, FL
I bought this unit because it's the most economical Inverter Generator out there at 7600 Running Watts and 10000 Peak Watts. It has lots of features that typically come with more expensive generators. What I like most is the 14-50 outlet that allows me to connect to the GenerLink Transfer Switch on my electric meter. I priced out a complete Generac system with a 500 gallon propane tank. It just wasn't worth it considering how many times I would probably need it. The ROI was awful. The ecoGen10000 is much more versatile and has a much better ROI.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Keeps steady 60Hz
on June 2, 2024
Posted by: Geekazoid
from Michigan
My previous non-inverter generator rated for 10,000 surge watts by a different manufacturer varied wildly on the frequency output depending on load - dipping below 50Hz at 5,000 watts, and rising above 70Hz at <200 watts. This was a big problem as I have some battery backup units that won't accept a charge if the frequency is below 50Hz or above 70Hz. I've only tested this ecoGen10000 for about an hour but I've varied the load incrementally up and down between 20 watts to 3000 watts and the frequency/voltage stayed locked on 60Hz/120 volts the whole time. It's also noticeably quieter than my non-inverter generator. Very happy with the performance. My only complaint is the position of the oil fill inlet which makes filling the unit with oil awkward even with the included funnel.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Exceeded Expectations
on June 15, 2024
Posted by: kmoose35
from Central Florida
Set up was easy and the instructions were clear and easy to understand. Anybody complaining about manual starting issues didn’t read the manual as the manual choke must be used. Adding oil with the included funnel is messy but I use a small dispenser pump that made adding oil a breeze. The unit easily runs all essential appliances and electronics during storm outages including our well, water heater and 2 small window A/C units we have in place for hurricane season. Noise level is good and fuel usage is exceptional if unnecessary load is kept off when not needed.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Unit was well packaged & easy to assemble
on October 18, 2023
Posted by: Tom80
from Michigan
I am a happy customer, however, I noted these issues with the instructions::
Instructions for choke operation were confusing. It seems they are in reverse. ("choke off" is really "choke on"). I have not yet been able to identify and/or locate the Oil Filter (Illustratiions indicating it's location are useless.) Also, nowhere in the instructions does it indicate to make sure all circuit breakers are in the "ON" position before connecting any loads. A call to the Help Line was necessary.
Once past these simple issues, starting and operating the generator is easy.
Instructions for choke operation were confusing. It seems they are in reverse. ("choke off" is really "choke on"). I have not yet been able to identify and/or locate the Oil Filter (Illustratiions indicating it's location are useless.) Also, nowhere in the instructions does it indicate to make sure all circuit breakers are in the "ON" position before connecting any loads. A call to the Help Line was necessary.
Once past these simple issues, starting and operating the generator is easy.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Reliability from a major brand company..
on April 22, 2024
Posted by: Finster
from Denver, CO
At 10000 peak watts, this inverter generator runs most everything I need in my home during a power outage. I like the choice between the 30 amp and 50 amp 220volt outlet on the generator. The 50 amp works perfectly for my needs.
For my home, this is the perfect choice for backup power!!
For my home, this is the perfect choice for backup power!!
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com
Customer Rating
1
Difficult to start
on June 22, 2024
Posted by: woodymac67
from Wichita, KS
Great design and easy to assemble. However, after the part of the break-in run I was not able to start it without plugging in the battery charger to supply the 14.4 volts the starting sequence apparently requires. The battery only had 4v across the terminals so bought a new battery but still had to use the charger to try to start but It never started. It had no spark at the spark plug so I replaced the spark plug but that didn't work either so I'm ordering a new ignition coil.
I would recommend this to a friend!
Response from westinghouse.comBy eComm, June 24, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
Thank you,
Zach - Westinghouse
Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
My first portable generator is great!
on July 10, 2024
Posted by: Fuzzy in Fort Myers
from Fort Myers, FL
We just moved permanently to SW Florida, and realize a portable generator is a recommended home accessory for hurricane season. My Westinghouse ecoGen 10000 is my first portable generator. I had an electrician install a transfer switch at my main supply to the home yesterday, and the first test of the generator to power my home was flawless. The wife is happy that we’ll have power in an emergency and I’m happy with the unboxing, prep, startup and running of the generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com