Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
All That I Hoped For
on November 13, 2023
Posted by: Grandpa Dave
from N Fort Worth, TX
I wanted a generator in case I lose power and I'm glad I bought this one. It has all the features I hoped for and will feel more at ease when bad weather threatens
I bought this 15 days ago and haven't had a chance to try it during a power failure but started to make sure everything was ok. We followed the instructions in the book as it was our first generator and it was easy to follw.
Was up and running in no time! The only issue is that is runs at a high RPM even when no load is on the system. I believe this is how generators are suppose to work.
I bought this for the house, and out of the box it only ran for 10 mins on gasoline, then stopped altogether. It will still run on propane. I would give it a good review if I knew what the issue was.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 14, 2023
Hello,
Thank you for your purchase! We are deeply sorry to hear about the issues you are encountering with your generator. If you haven't already done so, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to assist you!