Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
Just bought
on December 11, 2023
Posted by: brucewwjd
from Loma, CO
We just bought it and haven't really had a chance to try it out but it was a good price for a powerful generator. Liked that it is dual fuel with a sturdy frame and covered outlets.
I would recommend this to a friend!
Response from westinghouse.comBy Zach, December 11, 2023
Hello, thank you for your purchase and your initial review! We hope that you get the most out of the WGen9500DFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse
I had to return the first one I ordered because it didn't start. When I went to re-order, the model changed from the DFc to just the DF so I lost the carbon monoxide sensor and had to pay the same cost. Received notification that I wouldn't get the second unit for almost two months. Out of nowhere I received an update that it was now arriving in a few days. The unit arrived early but had me suspicious from the go - arrived early from a secondary location, box was re-taped, and the serial number has a sticker over it - I'm thinking its rebuilt. It fired up on the first try which puts it over the first order but I still have my suspicions on this being a genuine vs rebuild.
I bought the generator in February 2023 and didn’t need or open box until today 12/10/23. Set it up, added gas & oil, paired the fob, it started right up and runs great, very happy and ready for winter.