Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,362 Reviews)
Rating breakdown 25,362 reviews
5 Stars
21,797
4 Stars
3,070
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,776 out of
24,284)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4
Almost Ruined It
on October 6, 2021
Posted by: Looweeziana
from Baton Rouge,LA
I have owned several generators in the past (I'm 75 yrs old) and never had a problem. Down here in Louisiana with yearly hurricanes we lose power a lot.
Almost ruined this one because the instructions about the oil is confusing. First. the unit has a yellow dip stick so when you put in new oil, which is yellow it is nearly impossible to see the oil level. Second,.the oil fill lays at a horizontal angle, (unlike a car which if a vertical fill tube) . so it is hard to fill and hard to read the level on the dipstick and very easy to overfill. Third, they give you a 1 quart can of oil but don't tell you how much it takes when you first fill it up. But low oil was the problem when I almost ruined my generator. At the start I put oil in and added more and kept checking the dipstick then I thought it was full. So I started it and it ran for just about 1 hour and shut off. I tried many times over several days and it would run for only a few minutes or not start at all. I called Westinghouse about one of their service centers. Anyway, after about 10 days I reread the manual and began all over again. Ultimately, when I had rechecked everything I found that the oil level was now showing LOW so I added more oil, almost the whole quart and it finally started and ran fine for 2 hrs until I shut it off. Reading the manual for the 15th time I finally saw where it says under the troubleshooting info, " low oil shut down switch is preventing the unit from starting". This switch must be located internally in either the engine or the crankcase not anywhere that you can see it!!! This i believe was my problem and I sure hope I have not ruined my brand new generator, especially with another hurricane coming!!!!
Almost ruined this one because the instructions about the oil is confusing. First. the unit has a yellow dip stick so when you put in new oil, which is yellow it is nearly impossible to see the oil level. Second,.the oil fill lays at a horizontal angle, (unlike a car which if a vertical fill tube) . so it is hard to fill and hard to read the level on the dipstick and very easy to overfill. Third, they give you a 1 quart can of oil but don't tell you how much it takes when you first fill it up. But low oil was the problem when I almost ruined my generator. At the start I put oil in and added more and kept checking the dipstick then I thought it was full. So I started it and it ran for just about 1 hour and shut off. I tried many times over several days and it would run for only a few minutes or not start at all. I called Westinghouse about one of their service centers. Anyway, after about 10 days I reread the manual and began all over again. Ultimately, when I had rechecked everything I found that the oil level was now showing LOW so I added more oil, almost the whole quart and it finally started and ran fine for 2 hrs until I shut it off. Reading the manual for the 15th time I finally saw where it says under the troubleshooting info, " low oil shut down switch is preventing the unit from starting". This switch must be located internally in either the engine or the crankcase not anywhere that you can see it!!! This i believe was my problem and I sure hope I have not ruined my brand new generator, especially with another hurricane coming!!!!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Supper nice generator with convenient duel fuel
on October 6, 2021
Posted by: Anonymous
from Crescent city,calif.
when the electricity goes out it starts right up. It's so quiet, a perfect generator for power outages. I'm really happy with it
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Very pleased with product
on October 6, 2021
Posted by: Stark21
from Roanoke, va
Everything arrived in good condition and operates just as intended. The duel fuel feature as well as gas tank drainer are great. I would definitely order again.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great Generator!
on October 6, 2021
Posted by: Mfh21
from Wisconsin
Started on the first pull! Easily transportable with the pull out handle and wheels on the back side. Just a great machine to have in emergencies. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great value
on October 6, 2021
Posted by: Sanderson
from San Antonio, TX
Easy to put together and use. Very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
GREAT FEATURES, SEPARATE BREAKERS, LOW NOISE,
on October 6, 2021
Posted by: POPO 74
from ROSENBERG, TEXAS
BOUGHT GENERATOR 8 DAYS AGO, STARTED IT UP WORKS PERFECT AND SUPPLYS APPLIANCES WE NEED IN AN EMERGENCY SITUATION. THANK YOU WESTINGHOUSE.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Beautiful Machine!
on October 6, 2021
Posted by: Kovall
Well packed, easy to assemble. Based on all other reviews, I am sure this machine will serve us well over the years!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Generator
on October 6, 2021
Posted by: bp1tiger
from Louisiana
Perfect size .... works perfects right out the box!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com