Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,564 Reviews)
Rating breakdown 25,564 reviews
5 Stars
21,967
4 Stars
3,095
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product.
(
23,920 out of
24,432)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
4
Perfect generator
on January 31, 2024
Posted by: jeffo31
from Western Wyoming
I bought this for a remote cabin in Wyoming. I have tested it at home and think it will be an AWESOME replacement for the old generator.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Instructions included were easy to understand.
on January 31, 2024
Posted by: Masterpiece
from Estrie Quebec
I feel I am ready to deal with a power outage. My house is protected.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Heavy Duty & With It!!
on January 31, 2024
Posted by: fossilridge_mnt
from Arkansas
We bought this about a month ago to prepare ourselves for storms and was so impressed with the start-up button feature and it didn't take no time! Very excited about our purchase.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
Great, versatile generator with wonderful features
on January 31, 2024
Posted by: Ryan M
from Somonauk, IL
This Westinghouse generator is a very powerful generator with a lot of versatility. I really like the opportunity to be able to use two different fuels (and potentially a third with a modification) to power my home in an emergency situation. Additionally, this generator carries a lot of affirming reviews online, which further adds to its reliability. Many of the unique features, product support/manuals, and attention to detail noted on this review page made this a great purchase.
All this being said, however, I've only really run my generator to make sure that it's working because I haven't had to use it in an emergency yet. Though I really do like this generator and it does have favorable reviews, I still ran into issues when I first started it. Part of this is my fault, but I didn't run it when I first received it. I put gasoline in it and started it a few months after my purchase, and it wouldn't start. Because my family was moving and I focused on other priorities (again, my fault), I didn’t call support until just over one year after purchase, and I wasn’t able to get it serviced under a full warranty. However, I was able to reach a compromise with the helpful representative, and I got new replacement parts (a carburetor) sent to me for free that I then installed with help videos from a few different sources. The representative was helpful, and I thought their customer service/ticketing system was helpful as well. After the installation of a new carb (which is can be a common issue from post-factory shipment and storage), the generator ran like a champ.
In summary, this is a great generator that I got at a great price, and I think it will prove very useful in an emergency situation. However, I would recommend starting it shortly after purchase to make sure you can resolve any issues before the warranty expires. The company will definitely work with you; they stand by their products.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great generator and it is able to run dual fuel.
on January 31, 2024
Posted by: fishy65
from Cloverdale, Oregon
I bought this a few days ago and I am very pleased with the operation of it. Glad I got it this winter and I am ready for the next power outage.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Features for a Great Price!
on January 31, 2024
Posted by: BusyBoy47
from Hazard, KY
I bought this WGen9500DFc and I'm very pleased with all the features. I can use gasoline or propane. So far I've only use gasoline and it has performed as advertised. It came with Oil, a remote key fob and as push button electric start and Pull start. After filling it with oil and gas, it started easily. I look forward to using propane in the future. Very good price for the size of the generator and all the options.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect Generator
on January 31, 2024
Posted by: JAM1
from Defiance, Ohio
I bought this generator to use mainly as a backup for the house in case of power outages. The main reason I chose this model was the ease of operation, duel fuel, easy starting and it's more than big enough to power the whole house. Out of the box, set up was easy. It has puch button start, remote start, automatic choke and easy to use outlets. I'm having a qualified electrician install a transfer switch so it can be easily hooked to the house with one cord. This unit is well worth the money spent...
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great feature!
on January 31, 2024
Posted by: ES65
from Maine
I love the remote start and everything else so far.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com