Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,358 Reviews)
Rating breakdown 25,358 reviews
5 Stars
21,793
4 Stars
3,070
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,773 out of
24,281)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Easy to use
on July 22, 2021
Posted by: Walker63
from Killeen Texas
I was given this item for my birthday. It is so easy to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Easy to use and well made.
on July 22, 2021
Posted by: JFeinmel
from St Augustine, FL
Just got this generator and am impressed by how well it’s made and how easy it is to use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on July 22, 2021
Posted by: Rita1
from Mississippi
Well pleased with this generator. Great features of dual fuel and remote start.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Saved Our Animals
on July 22, 2021
Posted by: JMBB
from Kansas City, MO
I bought the generator about 9 months ago and it worked great even when the temperatures plunged to -17 degrees Fahrenheit. We used the WGen9500DF generator to heat our animal enclosures during this time of extreme temperatures.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Workhorse of a generator
on July 22, 2021
Posted by: Jerms86
from pearland, texas
Excellent product. Well worth the buy. You wont be disappointed
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Checks all the boxes...plus extras!
on July 22, 2021
Posted by: Sailskibum
from Tx
I have an older, smaller Cxxxxxxn Dual Fuel generator that served me well for several years now, but when the deep freeze struck, I realized it couldn't handle the loads I wanted it to plus it had a short runtime. I bought it with the intention to NEVER put gasoline in it. (Once you spend a few hours cleaning the jets on a tiny carb, you will understand.) I also hadn't learned to trust my Marine Stabil for real long term storage. I now consider gasoline to be the best for winter and propane is fine for summer as long as the lower power density is acceptable. So, back to the Arctic wave in Texas....We were able to keep the well pump, jet pump, sump pump, space heater, appliances minus the range, occasional water heater and the central fans going, but couldn't get the heat pump going. At 5 degrees outside, it wasn't unbearable inside as our wood burning stove saved the day, but that was a lot of work in addition to the relatively short run time on gas or propane. Adding gasoline at 3 in the morning isn't much fun and forget a 20 lb propane tank. Hard to beat gasoline in the winter. This led me to choose the Westinghouse over all the competitors. After a couple of days off the grid, I now value energy efficiency over most anything else. My smaller unit only lasted a bit over 7 hours with a slightly larger tank. I doubt I got more than 3 hours sleep per night due to worrying the unit would die during the night and allow all my plumbing to freeze.
So, my thoughts on the product after receipt. It is very well packaged with lots of thought behind the engineering decisions and layout. Of course the one goof is where the wheels mount in relation to the 50 amp plug. That is a head scratcher.
The automatic choke is spot on! The only thing better would be fuel injection. My other unit was very choke temperamental when warm plus you had to reach around the unit to work the choke while cycling the electric start. This is not an issue for the Westinghouse. I suggest you always turn off the gas at the shutoff under the tank and let the unit run out of fuel. This will empty the carb, but for total protection, always use Marine Stabil. Of course, always shut off the propane first and let the unit run dry. They warn you to turn off the propane when not running the unit. I found out while testing the remote that the unit will backfire if you stop it, leave the propane on, then start it up again. Whether that unburned fuel will dissipate after a longer wait, I can't say for sure. Just beware as you don't want to damage your muffler.
The automatic choke is spot on! The only thing better would be fuel injection. My other unit was very choke temperamental when warm plus you had to reach around the unit to work the choke while cycling the electric start. This is not an issue for the Westinghouse. I suggest you always turn off the gas at the shutoff under the tank and let the unit run out of fuel. This will empty the carb, but for total protection, always use Marine Stabil. Of course, always shut off the propane first and let the unit run dry. They warn you to turn off the propane when not running the unit. I found out while testing the remote that the unit will backfire if you stop it, leave the propane on, then start it up again. Whether that unburned fuel will dissipate after a longer wait, I can't say for sure. Just beware as you don't want to damage your muffler.
I wanted to show the remote start to my wife, so I walked 100' up to the house and stood inside at the double pane patio door and said, "I doubt this will work this far away", but pressed the button. Since I didn't hear anything, I shrugged and walked to the door and opened it. It had started! I had to laugh as I never expected it to work from that distance. The stop button wouldn't work quite as well, but maybe because the little coin battery was still refreshing.
Other observations....it is quieter than my smaller unit. Not by a lot, but it's definitely less obtrusive. I would like to see a slightly larger button for the Voltage/Hour gauge. It is very tiny. The propane hose is plenty long and very flexible. The tank side connector may be a teensy bit wimpy/cheap and you want to be sure it get oriented straight/perpendicular before screwing it on. It tried to get wonky on me once, when I wasn't focused on it properly. The air filters are just pieces of foam, which I happen to like. I don't like buying molded filters at premium cost when they get dirty. These foam filters should be easy to clean.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect for my needs
on July 23, 2021
Posted by: jbmac
from South Carolina
Works great, perfect (mobile) generator for those not wanting to spend 4K + on a generac to power their home during power outages.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Perfect size generator
on July 23, 2021
Posted by: Tmoyher1
from Port Saint Lucie, FL
I bought this generator 2 months ago! I had an electrician come and install a 50amp transfer switch for hurricanes! This generator was able to power my whole house including AC with no issues! Highly recommend this generator
No, I would not recommend this to a friend.
Written by a customer while visiting westinghouse.com