Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8 out of 5
4.8
(25,558 Reviews)
Open Ratings Snapshot
Rating breakdown 25,558 reviews
5 Stars
21,962
4 Stars
3,094
3 Stars
267
2 Stars
76
1 Star
159
98%of customers recommend this product. 
(
23,914 out of 24,426
)
Best Buy Privacy Policy
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1 out of 5
1
Did not work!!
on June 21, 2024
Posted by: Juan75052
from Dallas Texas
I bought this generator a little over a month ago, power went out in my moms house attempted to use it for the first time and motor was locked, power cord did not let me pull it, as well as the push to start option did not work. Followed all instructions of manual. Been trying to use the warranty for over a month but still have not been assisted with getting generator fix/replaced!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 21, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.

Thank you,
Zach - Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great Features!
on June 21, 2024
Posted by: Jess V
from Florida
So glad we got this generator prior to any storms!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
So far so Good.
on June 21, 2024
Posted by: Ssakcaj
from Tomball, Tx
Purchased as a home back up generator. Connected it to my home generator outlet and ran everything needed in a pinch. Started right away. Does what it is supposed to do.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Powerful enough to run a/c
on June 21, 2024
Posted by: Joe#24
from South Florida
Bought this generator a week ago and it is powerful enough to run my a/c unit.. it is exactly what I needed for the stormy months in Florida..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Recent purchase
on June 21, 2024
Posted by: Josh8705
from Mechanicsburg, PA
Assembly was easy. Looking forward to starting it up and breaking it in. Like the options to use propane or gas. And the remote start is a nice added feature.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great instrument
on June 20, 2024
Posted by: sharonw
from Bradenton, fl
Set up was easy, Ran beautiful, battery was charged. It will bring me comfort this hurricane season. The only thing missing in the set up instructions is to make sure the circuit breaker is on to start
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Good!
on June 20, 2024
Posted by: Mannymanny
With hurricane season coming right around the corner, I feel a lot more safe
Written by a customer while visiting westinghouse.com
Customer Rating
5 out of 5
5
Great generator
on June 20, 2024
Posted by: NZO1425
from Florida
Great little generator, easy to start. Just what we were looking for.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
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