Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
Did not work!!
on June 21, 2024
Posted by: Juan75052
from Dallas Texas
I bought this generator a little over a month ago, power went out in my moms house attempted to use it for the first time and motor was locked, power cord did not let me pull it, as well as the push to start option did not work. Followed all instructions of manual. Been trying to use the warranty for over a month but still have not been assisted with getting generator fix/replaced!
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, June 21, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.
Purchased as a home back up generator. Connected it to my home generator outlet and ran everything needed in a pinch. Started right away. Does what it is supposed to do.
Assembly was easy. Looking forward to starting it up and breaking it in. Like the options to use propane or gas. And the remote start is a nice added feature.
Set up was easy, Ran beautiful, battery was charged. It will bring me comfort this hurricane season. The only thing missing in the set up instructions is to make sure the circuit breaker is on to start