Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
5
Excellent product
on June 22, 2024
Posted by: Jimmythecat
from Largo Fl
I purchased this product to be prepared for hurricane season. Very pleased with the setup and the ease of installation. Had to hire an electrician but happy to find out he has the same unit and is very pleased also.
Delivery was on time and the nicest guys. I opened it yesterday, started it today and everything works as it should. It is even quieter than I thought it would be.
The engine of the WGen9500DFc starts incredibly smoothly, far exceeding my expectations. Additionally, the noise level is much lower than I anticipated, which is a pleasant surprise. Overall, I am extremely satisfied with this product and highly recommend it.
Won't start. Batt fully charged. What to do? Left outside over the winter
Response from westinghouse.comBy eComm, June 24, 2024
Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you.
This is a heavy,solid generator. The dual fuel capability is a great feature. I’ll fire mine with propane so the fuel doesn’t go bad. I unpacked the box and immediately hooked up the propane tank. It started right up and ran smooth.