Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,530 Reviews)
Rating breakdown 25,530 reviews
5 Stars
21,939
4 Stars
3,091
3 Stars
266
2 Stars
76
1 Star
158
98%of customers recommend this product.
(
23,894 out of
24,406)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
3
It works half the time
on January 8, 2026
Posted by: Anonymous
from Farwell michigan
Here in central Michigan we got hit with a massive ice storm and was left without power for multiple days baught this generator and was not able to use it due to the fuel shut of valve leaking fuel but It somehow fixed itself. Now she will run for a couple hours and then she will stall out
I would recommend this to a friend!
Response from westinghouse.comBy Sydney, Westinghouse, January 20, 2026
Hi,
Thank you for sharing your experience, and we’re sorry to hear about the challenges you’ve had, especially during a power outage. We’re glad the leak resolved, but we understand the concern with the unit stalling after a few hours of operation. Our customer support team would be happy to help troubleshoot this issue and review service options to get your generator running reliably. Please contact us at support@wpowereq.com or 1-855-944-3571 and we will get to the bottom of this for you.
Thanks,
Thank you for sharing your experience, and we’re sorry to hear about the challenges you’ve had, especially during a power outage. We’re glad the leak resolved, but we understand the concern with the unit stalling after a few hours of operation. Our customer support team would be happy to help troubleshoot this issue and review service options to get your generator running reliably. Please contact us at support@wpowereq.com or 1-855-944-3571 and we will get to the bottom of this for you.
Thanks,
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great Product
on January 7, 2026
Posted by: telysp49
from Chippewa Lake, MI
Purchased this generator today after a winter ice storm hit our area and we were out of power.
This generator did exactly what we needed. Able to run the entire house
This generator did exactly what we needed. Able to run the entire house
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Life saving Generator
on January 6, 2026
Posted by: CF713
from Houston TX
I bought this generator in 2021 and has been great. It is now 2026 and I just started it up for maintenance and still turns on without hesitation as if it was still new. I have powered my whole house and it handled it without any problems. Best investment for emergencies.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features
on January 6, 2026
Posted by: Amdog
from Mableton GA
I am glad that I purchased this item! It is definitely a lifesaver during a power outage! I like having dual fuel option so that I can maximize the time the generator runs!
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Works well & love the remote
on January 5, 2026
Posted by: Floridaliving33
from Tampa, Florida
We bought this generator because we live near the beach. Luckily we haven't had to use it yet but we do run it often to keep it working and it works great. It also isn't as loud as generators I have had in the past. The remote start key fob was included and is easy to use. This is the first generator I've owned with a remote, nice perk.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Great features, gas and propane both work great
on January 4, 2026
Posted by: Ramjet52921
from Michigan
I bought this for future emergency situations when power goes out
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
4
storm saver
on January 4, 2026
Posted by: Bowman2526
from Big Rapids MI
purchased during a three-day power outage. My current generator was 25 years old and not running good, had to have power as it was winter storm and extremely cold. I bought Westinghouse generator and got it home, easy setup, excellent instructions, got it fired up and it had the power to run my entire home. Very pleased with power, quiet running compared to my old 5000 series (different brand). I have two friends that have this machine, and they recommended it to me, they are very pleased with their generator and would probably rate theirs 5 stars, because I just purchased and used for three days I give it 4 with hopes that I will say 5 stars based on good performance in the long haul.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Runs as designed
on January 4, 2026
Posted by: spara
from Texas
I test started with gas. Remote start is a nice feature, along with the retry. Heavy, but easy to move with wheels and a handle. Connected it to the house transfer switch, and it ran all appliances, but the HVAC was off. Will test with propane next.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com