Customer reviews from westinghouse.com
Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Average customer rating
4.8
(25,400 Reviews)
Rating breakdown 25,400 reviews
5 Stars
21,831
4 Stars
3,074
3 Stars
263
2 Stars
75
1 Star
157
98%of customers recommend this product.
(
23,810 out of
24,318)
Customer Reviews for Westinghouse - 12,500 Peak Watt Dual Fuel Portable Generator, Electric Start, Transfer Switch Ready - Blue
Customer Rating
1
Generators
on November 8, 2025
Posted by: Hoover22
Still trying to get it to work and run whole house
Response from westinghouse.comBy eComm, November 11, 2025
Hi,
Thank you for your review. We’re sorry to hear you’re having trouble getting the generator set up to run your whole house. Our team would be happy to walk through the setup to ensure it meets your expectations. Please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll make sure this gets taken care of.
Thanks,
Sydney, Westinghouse
Thank you for your review. We’re sorry to hear you’re having trouble getting the generator set up to run your whole house. Our team would be happy to walk through the setup to ensure it meets your expectations. Please feel free to reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll make sure this gets taken care of.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
This is a high quality generator built to last
on November 8, 2025
Posted by: DavidRVA
from Richmond, VA
I have absolutely no regrets with my decision to purchase this Westinghouse generator. At first, I was concerned with how heavy it is but after installing the two wheels even I, a frail senior citizen, can move it easily.
It's easy start and runs no louder than my lawn mower. I definitely recommend choosing the dual fuel model.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
2
Many pronlems
on November 8, 2025
Posted by: Crbeau
from Rochester NH
Hard to start toggle switch for battery start won’t work unreliable so far.
No, I would not recommend this to a friend.
Response from westinghouse.comBy eComm, November 11, 2025
Hi,
Thank you for your review, and we’re sorry to hear you’re having trouble with the electric start. That’s certainly not the experience we want for our customers. Our support team would be happy to help diagnose the issue and make sure your generator is running reliably. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
Thank you for your review, and we’re sorry to hear you’re having trouble with the electric start. That’s certainly not the experience we want for our customers. Our support team would be happy to help diagnose the issue and make sure your generator is running reliably. Please reach out to us at support@wpowereq.com or 1-855-944-3571, and we’ll work with you to get this resolved as quickly as possible.
Thanks,
Sydney, Westinghouse
Written by a customer while visiting westinghouse.com
Customer Rating
5
Westinghouse is the best
on November 8, 2025
Posted by: new 9500DF
from Detroit, MI
I have owned multiple Westinghouse generators now that I use for my business.
They are reliable, built well and deliver a product as advertised.
They are reliable, built well and deliver a product as advertised.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
REALLY NICE GENERATOR
on November 7, 2025
Posted by: SHAWNZGEN
from BONNEY LAKE, WA
THIS IS A NICE UNIT, GREAT FEATURES AND A GOOD PRICE FOR THE FEATURES. CHARGED THE BATTERY FOR A FEW HOURS AND PUT OIL AND GAS IN IT, STARTED RIGHT UP. ALMOST CAN'T WAIT FOR THE POWER TO GO OUT AGAIN, (KNOCK ON WOOD). WE LOST OUR POWER TWICE IN THE LAST TWO WEEKS, (NEAR SEATTLE) AND OUR OLD GENERATOR STARTED LEAKING FUEL FROM CARB WHICH IS NO LONGER AVAILABLE. THIS IS ELECTRIC START, AUTO CHOKE, TURN ON FUEL, FLIP A SWITCH, PUSH START BUTTON, EASY TO START AND LOOKS ROBUST AND EASY TO MAINTAIN. VERY HAPPY WITH THIS PURCHASE.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
Power to spare.
on November 7, 2025
Posted by: Inceptor
from Abilene Texas
Ran my RV day and night no issues. Like the propane option, I prefer to carry a tank instead of gas cans.
Guy next to me plugged in and it made no difference in fuel use.
Guy next to me plugged in and it made no difference in fuel use.
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
WHOLE HOUSE PORTABLE GENERATOR
on November 7, 2025
Posted by: LELIK86
from CHARLESTON WV
GREAT PRODUCT FOR THE PRICE. EASY TO INSTALL AND TO OPERATE
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com
Customer Rating
5
My new generator
on November 6, 2025
Posted by: 19wayne53
from Greeneville Tennessee
Received my new generator today and it has so many bells and whistles. I got it to use in case the power goes out and it hooks directly into my breaker panel for quick and easy use..
I would recommend this to a friend!
Written by a customer while visiting westinghouse.com